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Du TV+ package set to revolutionise TV experience in the UAE

  • United Arab Emirates: Wednesday, July 15 - 2009 at 12:55
  • PRESS RELEASE

Du today announced the successful introduction of Du TV+ services on 1 July, 2009 in its current fixed-line areas.

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Du TV+ will provide Du home customers with an unmatched TV viewing experience including an array of advanced features such as intuitive and simplified search and display, superior channel browsing, instant channel change capability, an ergonomically-designed Enhanced Electronic Program Guide and the option of pausing, rewinding and recording live programming.

The star attraction of the Du TV+ package is undoubtedly High Definition television (HDTV). Currently HD channels like National Geographic HD, myZen TV, Luxe TV and Showtime HD are available as part of the suite of Free-to-Air channels. Du is currently working with other content providers to bring more HD channels into the UAE.

Du TV+ is now available to new home customers in the areas covered by Du's fixed-line network. Existing Du home customers will be migrated to Du TV+ services in a phased manner by swapping the Du TV decoders starting 15 August, 2009. The upgrade will be done free of charge.

Farid Faraidooni, EVP Commercial, Du, said:
"Du has collaborated with Microsoft to bring a new dimension to TV viewing in the UAE. Our state-of-art offering includes features like intuitive channel search and display, advanced browsing and High Definition TV. HD channels from Du are available to all new Du customers at no extra charge until 31 July, 2009."


Added Faraidooni, "Du will introduce its commercial HD packages in August 2009. Over the past several months, Du has been working with leading channel providers to bring High Definition content into the UAE. As more channels become available, Du will progressively add more HD content to its TV offering. All Du customers will have access to unparalleled picture and sound quality."

Details of features:


New Du TV is powered by Microsoft Mediaroom, the award-winning Internet Protocol television (IPTV) software platform. Mediaroom features advanced multimedia capabilities including digital video recording, video on demand, high-definition television, instant channel zapping and multiview capabilities.

With the new Du TV+ service, viewers will not only enjoy superior browsing but will also be able to pause, rewind and record live TV, meaning they will never miss that amazing football goal or dramatic movie scene. Now there will be no need to rush back home to watch a favourite movie or TV series as viewers can schedule a recording of their favourite programmes using Du's simple, user-friendly menu.

Both Du TV and Du TV+ customers can arrange a bouquet of favourite channels quite easily, and they will have a parental control feature to protect their children from watching any unwanted channels. A new Electronic Program Guide allows viewers to see what is coming up on their favourite channels and what is going to play up to seven days in advance. In addition, customers will not need to keep multiple remote controls for the TV and the Du decoder as the Du remote is compatible with both.

Details of Du TV packages:


With every Du TV subscription, viewers will receive the basic TV package that includes more than 130 channels from around the world in different genres and in different languages. Every Du TV subscriber will also have access to Pay-TV bouquets from Showtime, Orbit Pehla, Firstnet, ART and JSTV, and High Definition TV, all on one TV decoder for an affordable price.

New customers in residential areas served by Du can subscribe to new Du TV services by visiting Du shops at the following locations:
• Dubai Media, City Building #14, Ground Floor
• Ibn Battuta Mall, Persian Court
• Mall of the Emirates, Ground Floor
• Jumeirah Centre, Jumeirah Beach Road
• Dubai International Financial Centre (DIFC), Precinct Building No. 5
• Jumeirah Beach Residence, Sadaf Tower, Plaza Floor
• International City, China Cluster, Building C11, Shop 03.
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Notes and media contacts

About Du:
Du, the integrated telecom service provider in the UAE, launched mobile telecommunication services in February 2007 across the UAE, in addition to internet and pay TV services that Du provides in some of the free zones of Dubai. Call Select, Du's nationwide fixed line services for voice telephony, was launched in July 2007. By the end of 2008, over 3 million people in the UAE chose to become Du customers.

Among Du's many firsts is its historic Number Booking Campaign for both individuals and business, Pay by the Second billing system, Mobile TV, Mobile Payments, first of its kind 'WoW' recharge card (which offers customers the choice between more credit, more time and now 'more international' recharge option with additional credit on international calls) and Self Care.

For business customers, Du business offers include Closed Business User Group and preferred International Destinations. Du Broadcast Services division brings scalable media technology platforms and telecommunication solutions to the broadcast community through its world class teleport (Samacom) and Master Control Room (MCR) facilities.

Du products and services for consumers and business are available through Du's retail network, currently numbering 32 Du shops located in strategic locations across the UAE, more than 3000 authorized dealers Or through Du e-shop, accessible. Du shops are a one stop shop for mobile service, carrier select and the payment of the service bills.

Du is 39.5% owned by the UAE Federal Government, 19.75% by Mubadala Development Company, 19.5% by Emirates Communications & Technology Company LLC and the remaining stake by public shareholders. It is listed on the Dubai Financial Market (DFM) and trades under the name Du.

Awards to date
• Du presented with an award for Best Middle Eastern Local Currency Deal 2008 by UK's EuroWeek
• Du won two prestigious awards at UAE Web Awards 2008. Du e-shop portal won the best strategic online portal award in the e-commerce category and Du media club website won the bronze award in the media and press category.
• Du corporate brand launch campaign awarded a Cristal MENA award in 2008
• Du declared 'Best Brand' at Telecoms World Awards Middle East 2007 for innovative branding and outstanding brand success
• Second place in the New Brand Launch category at the GMR Effectiveness in Marketing Awards 2007
• Silver Award for the best website in the ICT category at the UAE Web Awards 2007
Du WoW TV Commercial awarded amongst the best 50 TV commercials in mobile telecom category in the world for 2007.

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