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"With the growing interest of hospitals worldwide to attract patients from Arab countries, the need for structured programs and services that are based on extensive background knowledge, expertise, and understanding of the cultural nuances involved in caring for Arab patients is critical to success,"
says Mahatma Davis, CEO of ArabMedicare.com.
The Arab Patients Program is designed to provide a range of such tools and processes to help hospitals incorporate high standards of cultural competency into their day-to-day operations and delivery of care to Arab patients.
Highlights of the structured program include:
- Guidelines & Standards for Hospital Staff
- Development of the Arab Patient Profile
- Facilities and Amenities (Reviews, Processes, and Vendor Approvals)
- Arab Interpreter Services
- "Arab-Friendly" Hospital Communications
- Religious Factors
- Dietary Needs & Checklists
- Islamic Health Practices
- Disease-Specific Care Checklists
- Terminology/Glossary of Terms for Arab Patient Care
- Health Promotions/Continuity of Care
- Staff Training: Building the Arab Patient Care Team
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Posted by Nadeen El Ajou
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