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Vodafone pushes for Qatar telecoms ombudsman

  • Qatar: Wednesday, August 05 - 2009 at 14:04

Grahame Maher, CEO of Vodafone Qatar, has an ombudsman should be appointed in the country to ensure "proper business practices" in Qatar's telecom sector. The ombudsman should be independent of ictQatar, the country's supreme telecom regulator, with the mandate of guaranteeing "customer fair trade practices," he said. If a customer in Qatar is treated badly by either Vodafone or Qtel, that customer can directly approach the statutory body to get their grievances redressed, Maher added.

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