Mashreq wins Best Consumer Internet Bank award

The recognition comes as part of the magazine's "World's Best Internet Banks" category, placing Mashreq among top international banks for its advanced online capabilities.

The panel of global judges selected the finalists using a tough set of criteria to evaluate the bank's ability to provide effective and convenient online banking services. Mashreq's successful online banking service is recognized for the way it maximizes the value of the vast variety of web based offerings for customers and for demonstrating a significant growth in online customers, its diversity of online banking offerings, tangible benefits gained by the bank from its Internet initiatives, and online banking site design and functionality.

Douglas Beckett, Head of Retail Banking Group, commented,

"We are proud to be recognized by Global Finance as having the best internet banking service across the region for consumers. Mashreq is committed to making banking more convenient by offering customers the flexibility to do their banking transactions anywhere. The combination of using the latest technology in internet banking that is secure, easy to use and fulfills our clients' online banking needs while constantly introducing unique services ensures that Mashreq is at the forefront of technology-led innovation in the financial industry in the UAE".

The magazine's audience includes CEOs, treasurers, CFOs and other financial officers making investments and strategic business decisions for large global companies and financial institutions.

"The Internet continues to play a greater role in the future of business and banking transactions, and we have continually recognized the importance of ensuring that our customers are given the very best in online solutions," said Somnath Menon, Head of Operations and IT, Mashreq. "We provide our customers the most up-to-date and consumer friendly online banking service, allowing them to carry out their banking in a very efficient, secure and convenient way."

In line with the accessible and easy-to-use features of Mashreq's other services, Mashreq's online banking service offers full banking and payment options based on individual preferences through a range of services including bill payments, local and international transfers, opening of accounts and deposits, in addition to standard account servicing. Bill payments available through Mashreq Online Banking include telecom, internet, cable, utilities, schools and residential maintenances. Customers can link bill payments to their corporate or retail banking accounts, make real-time payments, and also setup ongoing payment instructions, in addition to making one-off payments.

"We are very proud to receive accolades from Global Finance Magazine, as it underlines our focus on delivering superior services that are secure and fulfill our clients' online banking needs in both the short and long term. And while we constantly look to innovate by introducing new services, it's of prime importance to us that we keep upgrading our security systems to stay in line with state-of-the-art security technologies that make our customers comfortable while banking with us online" concluded Menon.