Sabre launches 'Virtually There' itinerary product

Used by 30,000 travel agencies and millions of business and leisure travelers worldwide, the enhanced service is available in 17 languages for both internet and mobile devices.

Building upon its successful heritage, the enhanced Virtually There makes it even easier to gain access to trip information, eliminating the need for travellers to recall their reservation code. Travellers can get more detailed information on each component of their trip, using tools that track flight and gate information, access city guides, and more.

"The newly redesigned Virtually There exemplifies Sabre Travel Network's ongoing investment in and delivery of technologies that enhance travel agency services in Europe and around the world. With a host of new configurable options, agencies can meet the twin objectives of increasing brand awareness and exceeding customer service expectations."

said Daniel Naoumovitch, Chief Executive Officer, Sabre Travel Network Middle East.

"Sabre Virtually There saves us time, reduces costs and keeps my customers happy," said Aida Fournier, founder and president of Connections Travel in Puerto Rico. "Today, clients expect you to be available to be engaged with them at all times. From a customer engagement standpoint, Virtually There has delivered dramatic change in our agency services; customers love it and we have reduced our itinerary delivery costs by more than 80 percent since we started using the solution."

Continuing its commitment to the exploding use of mobile devices by travelers, Sabre extended many new and existing web features to the mobile device in the enhanced version of Sabre Virtually There. Additionally, Sabre is working with its numerous worldwide airline customers to incorporate online and mobile check-in capabilities via the Sabre Virtually There web and mobile platform.

Other new features include:

• An attractive and streamlined user interface;
• MyTrips, which allows travelers to access past and future trips booked via Sabre. This enhancement is particularly useful for "road warriors" who can now quickly reference favorite hotels they stayed at or timely flights for recurring trips;
• New branding and messaging capabilities for Sabre-connected travel agencies, who can deploy Sabre Virtually There for travelers at no charge;
• Traveler Profiles, which allows travelers to save their personal settings for language preferences, flight notification and more; and
• Sabre Virtually There's flight notification feature now enables travelers to register for flight alerts with just one click.

Sabre Virtually There is an established award-winning traveller companion, providing relevant and timely information to travelers 24/7. In addition to the new features, a broad spectrum of travel information is conveniently accessible through Virtually There, including:

• Flight information - schedules, delays and cancellations
• City Guide information such as history, attractions and places to eat
• Weather
• Currency converter
• Flight Tracker
• Maps and driving directions

Media can preview the enhanced Sabre Virtually There service via an online screen demonstration on Sabre Travel Network's Web site.