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Tuesday, December 1 - 2009

Zain Bahrain's One Network connects pilgrims with community

As people across the region prepare for the Umrah pilgrimage during the holy month of Ramadan, Zain's award winning One Network service offers customers an innovative and affordable way to stay connected with their family and friends while staying in the Kingdom of Saudi Arabia.

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One Network is described as the world's first borderless telecoms service and links 14 countries in the Middle East and East Africa regions in a service that offers cross-border connectivity at local prices free of roaming surcharges.

Zain Bahrain customers travelling to Saudi Arabia and using Zain network shall enjoy the One Network benefits of receiving all their calls for free, making calls or sending SMS messages at the local rates of Saudi Arabia, calling voicemail (117) and Zain Bahrain customer care (107) using short codes for free, as well as accessing data services including BlackBerry at the local rates in Saudi Arabia. Zain eeZee Prepaid customers will also enjoy topping up their prepaid accounts using Zain Saudi Arabia's widely available prepaid recharge vouchers.

This translates into huge savings to customers, where One Network rates are free of high roaming fees which are charged by the visited networks, thus making the rates similar to that of the local rates available to Zain SA customers.

Zain Bahrain travellers shall also receive all their ] calls for free, as well as be able to call customer care and their voicemail for free. While for data services customers shall save nearly 97% when accessing data, using their BlackBerry, or sending MMS.

"The One Network service is an unrivalled proposition as it not only offers receiving calls for free, but offers savings reaching up to 97% for outgoing calls, messages and data access. Consequently, the service has won major awards on being the best telecoms service in the world, and this is available only to Zain customers,"

said Zain Bahrain's International Roaming Manager, Mr. Ayman Al Alawi.

"This high-tech integration of our regional presence is a shining example of how Zain Bahrain customers benefit from our technology leadership. One Network comes into its most relevance during special occasions such as the season of Umrah during Ramadan when thousands of our customers go on pilgrimage or on Eid breaks in the region. The travellers as well as family and friends in Bahrain can stay in touch using the convenience of One Network at prices that are the best ever for such cross-border communication," he added.
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Notes and media contacts

About Zain:
Zain is a leading telecommunications operator across the Middle East and Africa providing mobile voice and data services to 69.5 million active customers as at 30 June 2009. In terms of country footprint, Zain is the 3rd largest mobile operator in the world with a commercial presence in 24 countries.

Zain operates in the following countries: Bahrain, Burkina Faso, Chad, the Republic of the Congo, the Democratic Republic of the Congo, Gabon, Ghana, Iraq, Jordan, Kenya, Kuwait, Malawi, Madagascar, Niger, Nigeria, Palestine (currently known as Paltel Group), Saudi Arabia, Sierra Leone, Sudan, Tanzania, Uganda and Zambia. In Lebanon, the company manages 'mtc-touch' on behalf of the government. In Morocco, Zain owns 31% of Wana Telecom through a joint venture.

Zain offers innovative services in its markets such as 'One Network', the world's first borderless mobile telecommunications network enabling customers when abroad to receive calls and sms without charge and to make voice and data calls at local rates throughout 20 countries in Africa and the Middle East. This service allows a customer to top up airtime in one's home country or from more than 1,000,000 outlets within Zain's One Network footprint.

Zain Bahrain entered the Kingdom's telecoms market in 2003 as the second mobile service entrant. Riding on the promise of innovative business practices and cutting-edge technology, Zain Bahrain has delivered on these promises by putting Bahrain on the global telecommunications map with a string of firsts - the first country with nation-wide 3G, then 3.5G and now, WiMAX coverage. Today, Zain Bahrain has developed into a successful fixed wireless service operator offering full-spectrum corporate telecoms solutions, voice and data services to customers in the Kingdom.

The company is committed to nurturing the finest Bahraini talent and has an energetic and inspired majority-Bahraini workforce. It's strong CSR initiatives have made Zain Bahrain an active partner in Bahrain's development and progress.

Contact:
Hind Jameel Abdulsalam
Corporate Communications Coordinator
Zain
Tel: +973 36031358
Fax: +973 36031994
Mailing address:
Alafoo Building
Road 2811, Block 428
Seef District
PO Box 266, Bahrain

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