HP helps enterprises enter new era of efficient, effective and integrated document workflows

HP's broad portfolio of products, services and solutions for enterprises, combined with its IT expertise, is designed to transform business processes and drive down costs by optimizing a company's imaging and printing infrastructure, effectively managing the total imaging and printing environment, and improving and streamlining document workflows.

"HP is helping customers strategically evaluate the role imaging and printing plays in the IT conversation, signaling a new approach to managing printable content," said Bill DeLacy, senior vice president, Imaging and Printing Group, HP, EMEA. "As enterprise customers embark on the transformation from paper-based to digital processes, it is imperative they engage with a company like HP that knows how to bridge imaging and printing with IT expertise."

The announcements include:

• HP and Canon have expanded their alliance to give HP Managed Print Services (MPS) customers access to the industry's broadest portfolio of single and multifunction devices.
• New channel-led programs, hardware and solutions enable HP's reseller partners to become even more competitive in the imaging and printing market.
• A new Managed Enterprise Solutions global business unit within the Imaging and Printing Group at HP is committed to building and growing MPS and helping customers drive down costs and improve productivity.
• Expanded MPS offerings include extending HP's Printing Payback Guarantee to the Europe, the Middle East, Africa (EMEA) region.
• HP's largest ever rollout of workflow solutions designed to improve efficiencies and accelerate business results.

"HP Managed Print Services is a valuable tool as it enabled us to allocate printing budget for each department accurately; something that we were unable to do before," said Dannarjaya Sri., Business Systems Head, PT Unilever Indonesia Tbk. "We decreased the number of printers that we own by 60% from the original 550 units, dropped paper consumption by 50% and saved 30% of printing cost in total."

HP and Canon alliance delivers end-to-end portfolio to meet printing needs:

Capitalizing on a highly successful 25-year relationship, HP and Canon's expanded alliance combines the enterprise leadership from both companies to maximize benefits for HP MPS customers.

Enterprises now have access to the most complete offering in the industry based on Canon's wide range of multifunction office systems and HP LaserJet and multifunction printers, HP Web Jetadmin device manageability solutions, IT integration and workflow capabilities from HP.

HP enables channel partners to compete more effectively in imaging and printing market:

Together with HP's announcement on its strategy for the Enterprise market, HP is announcing several enhancements to its Imaging & Printing program for qualified partners with focus on Imaging and Printing products, services, and solutions. The Imaging & Printing program is going to be enhanced in FY10 with a focus on the mid-market and a focus on solutions.

• Mid-Market Focus:

With the announcement of the Enterprise market focus, HP relies on its channel partners to develop their Mid-Market business. The Mid-Market program provides partners with the programmatic infrastructure. The program is based on joint mid-market business planning and sales target setting between the partner and his HP partner sales specialist. It consists of tools to generate leads for the partner, to qualify, develop and to close deals, which are either transactional or contractual. HP supports the partner in the sales process to mid-market accounts by its sales force and Siebel-based pipeline management.

• The Solution Focus:

Today's portfolio of contractual offerings which includes Channel-led Pay-per-Usage program (CLPPU), Smart Printing Service (SPS) program and Pay-for-Print (PfP) program will be completed by the launch of the Quick Page solution.

With the introduction of HP Quick Page, HP will make it even easier for its partners to develop into value selling and respond the market demand for contractual engagements.

• New Software Solutions Program

HP has one of the leading partner accreditation and certification programs in the industry, investing heavily in ensuring third-party solutions developed by ISV partners, integrate efficiently and easily into the user's environment. HP will offer training and product sourcing for select ISV solutions from HP's Solutions Business Partner Program.

This program will initially focus on document capture and workflow and on imaging and printing security and job accounting solutions. HP EMEA offers include:

• HP Access Control
• Capella FormPort Suite
• Other solutions that will be announced with the start of the program

The go-to-market process for these solutions will be two-fold:

• In the certified channel model, the partner, qualified as Solution Channel partner, can order the software directly from HP. Such partners are trained and certified by HP for sales and technical certifications. They provide an end-to-end service provision, including sales of software and hardware, 1st - and 2nd- level pre- and post-sales support. HP support to the Solution Channel partner includes compensation and co-marketing funding for achievement of specific solution sales goals in addition training and to certification.
• The alternative go-to-market process is based on the Printing Service Model which includes the integration of a System Integrator, trained and certified by HP. The System Integrator acts as a sub-contractor to the partner who continues to own the account and sell hardware and supplies to complement the solution.

HP establishes new global business unit:

To further the growth and development of HP MPS, the company is announcing a new dedicated global business unit, Managed Enterprise Solutions (MES). Led in the region by Vice President and General Manager Enterprise Printing Sales and Services

Imaging & Printing Group EMEA, the organization is structured to streamline HP's approach to the market and ensure direct customers receive the most comprehensive suite of customizable services, software and solutions integrated with HP's complete portfolio of intelligent devices - including products from Canon.

The MES leadership team boasts more than 180 years of combined industry experience in the areas of public sector, healthcare, finance, manufacturing and others, and will serve as industry experts customers can rely on to continue to drive down costs and improve productivity.

Manage environments to increase productivity:

Through a strategic approach, HP helps customers identify opportunities to increase profitability and business results. Global technology company 3M renewed a five-year MPS contract with HP after experiencing extensive environmental benefits, increased productivity and significant cost reductions.

"HP has added significant value by reducing our cost and environmental impact over the last five years," said Ernie Park, chief information officer, 3M. "After reviewing competitive bids, we have determined that HP has the best value in the marketplace and we are pleased to continue our work together."

HP today announces availability of Printing Payback Guarantee for qualified new MPS customers across EMEA, following the successful launch of the services in the US earlier this year.

New manageability offerings for enterprise printing environments, available to customers through an MPS contract, include the reliable lineup of HP Designjet large-format printers can now be offered to enterprises engaged in MPS through base-plus-click contracts.

Improve workflows to accelerate results:

With the explosion of digital content, global companies need innovative technology solutions to take control of the abundance of documents and translate their information into useful insight. HP has broadened its printing solutions portfolio to enable companies to move documents faster and seamlessly through digital and physical transitions.

With more than 250 enhancements, HP Exstream 7.0 document automation technology for enterprises significantly reduces document development time and production costs to deliver customized customer communications through multiple delivery methods.

Additionally, HP is announcing its largest ever rollout of new workflow solutions, including offerings for public sector:

• HP Courts Case Processing Accelerator
• HP Automotive Credit Application Accelerator
• HP Records Processing Solution for Law Enforcement
• HP Manufacturing Time Sheet Collection Accelerator
• HP Account Opening Accelerator for Communications, Media & Entertainment
• HP Insurance Claims Processing Solution
• HP Social Services Case Processing Accelerator

With 14 accredited partners and 45 certified solutions, the HP Solutions Business Partner Program offers a full portfolio of innovative HP and HP-certified partner solutions.

Today, the HP ACT Programme has accredited 14 partners and certified 45 solutions to continue to help customers receive consistent, high-quality delivery of solutions. This coupled with HP's increased year-over-year solutions growth and HP's commitment to reduce development time and costs for partners, provides the best solutions for today's most rigorous work environments. Furthermore, HP continues to see an increasing number of solutions included in HP Managed Print Services (MPS) deals, especially with the enterprise-level businesses.

HP and the environment:

For decades HP has been an environmental leader, driving company stewardship through its HP Eco Solutions program, which spans product design, reuse and recycling as well as energy and resource efficiency. HP influences industry action by setting high environmental standards in its operations and supply chain, by providing practical solutions to make it easier for customers to reduce their climate impact and through its research on sustainability solutions that support a low-carbon economy.