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Sunday, November 22 - 2009

Audi Abu Dhabi further enhances customer after sales experience: The new Audi service mobile

  • United Arab Emirates: Monday, September 28 - 2009 at 11:33
  • PRESS RELEASE

Audi Abu Dhabi represented by Ali and Sons has further invested to better the Audi ownership experience with the introduction of the Audi service mobile in Abu Dhabi and Al Ain.

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  • Audi Abu Dhabi further enhances customer after sales experience: The new Audi service mobile.
    Audi Abu Dhabi further enhances customer after sales experience: The new Audi service mobile.
Two Audi Q7, fully equipped with all tools, full diagnostic equipment and manned 24 / 7 by fully trained Audi service technicians, are now available to assist customers.

The Audi service mobiles acts as a support to Audi roadside assistance. Rather than having to visit the Audi Abu Dhabi workshop, the Audi service mobile will carry out minor repairs there and then, sending the customer on their way and removing the inconvenience for the customer of being without their Audi.

Andrew Hellyar, Audi Abu Dhabi Brand Manager, comments:
"We recognise that the efficiency of our after sales service is part of a great customer ownership experience and want to ensure maximum driving pleasure as well as peace of mind of our customers."


Only recently Audi Abu Dhabi had implemented the 90-minutes service scheme for Audi customers.
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Notes and media contacts

About Audi:

Audi AG sold a total of 1,003,469 cars in 2008 and thus achieved its 13th consecutive record year. The Company posted new record figures with revenue of €34.2bn and profit before tax of €3.2bn. Audi produces vehicles in Ingolstadt and Neckarsulm (Germany), Györ (Hungary), Changchun (China) and Brussels (Belgium). Aurangabad in India saw the start of CKD production of the Audi A6 at the end of 2007 and of the Audi A4 in early October 2008. The Company is active in more than 100 markets worldwide. Audi AG's wholly owned subsidiaries include Automobili Lamborghini Holding S.p.A. in Sant'Agata Bolognese (Italy) and quattro GmbH in Neckarsulm. Audi currently employs around 58,000 people worldwide, including 46,500 in Germany. The brand with the four rings invests around €2bn each year in order to sustain the company's technological lead embodied in its "Vorsprung durch Technik" slogan. Audi plans to significantly increase the number of models in its portfolio by 2015 to 40. The Audi brand celebrates its 100th birthday in 2009. The company was founded by August Horch in Zwickau on July 16, 1909; he named it Audi after the Latin translation of his surname ("hark!").

Audi AG's commitment to the region was confirmed through the foundation of its fully owned subsidiary in 2005: Audi Middle East. Sales in the Middle East rose by 21.2 percent to 7,732 cars in 2008 (2007: 6,380). The current Middle East model range comprises the A3 Sportback and A4, the A5, A6, S6 and RS 6, the TT Coupe and Roadster, the A8, S8, the Q5, Q7 and the R8.

Media contacts:

Tom Pryor
Ali and Sons
Tel: +971 (0) 2 665 8000

Tabassum Farooq
Account Manager
Cicero & Bernay Public Relations
(A member of the Pinnacle Worldwide network)
Tel: +971 4 334 2966
Fax: +971 4 334 2977
P.O. Box 34533, Dubai, UAE
Sultan Business Centre 113

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