Dubai Trade e-Services assist DANZAS Emirates in breaking import and clearance record time

A team led by Mahmood Al Bastaki, Director of Dubai Trade, organizes regular workshops for its clients, with the goal of improving the ease of using these online services.

Moreover, the team focuses on highlighting and training the users of the portal whenever there is an update on the online service which mainly includes the e-Payment service "Rosoom", DP World, JAFZA and Dubai Customs services.

DANZAS AEI Emirates LLC is one of the leading transports & logistics companies in the region and is one of Dubai Trade's most active clients performing 90% of their transactions online.

The Dubai Trade team was accompanied by senior officials from DP World, Dubai Customs, and Jebel Ali Free Zone - entities whose entire range of online services are integrated on the Dubai Trade portal www.dubaitrade.ae .

The talks were part of Dubai Trade's customer outreach programme designed to energize interaction with customers, and get their feedback on how to improve the services offered on the portal to facilitate trade and logistics in and through Dubai, including Rosoom, Dubai Trade's real-time e-Payment Gateway, in addition to the major e-service of DP World, JAFZA and Dubai Customs.

Mariam Al Afridi, Senior Manager Operations & Marketing, said:

Our strategic vision is to make Dubai Trade the main electronic gateway in the region to serve the trade sector more effectively and it is from our belief that this vision cannot be achieved without the involvement of the trade and logistics leaders in this challenge. Our discussions with DANZAS today were very fruitful and their feedback was a great contribution towards enhancing our services."

Eric Pilling, Country Manager of DANZAS AEI Emirates LLC, said: "Dubai Trade is considered a key element in the shipping, trade, and logistics operations. The Government of Dubai provides the ease of doing business with high quality, which attracts businesses and investors to invest in Dubai, and Dubai Trade's suite of online services is one of the corner stones in facilitating their business. At DANZAS AEI Emirates LLC, we are keen on communicating continuously with Dubai Trade to share our experience, which will in turn benefit both parties."

Dubai Trade online services assisted DANZAS AEI Emirates LLC in successfully testing their new innovative system "Insure" and achieving a world-class record. "Insure" is DANZA AEI Emirates LLC's new supply chain system designed to raise the level of efficiency in import and clearance processes to unprecedented levels. The exercise done using Dubai Trade's online services resulted in a record time of 2 hours 46 minutes from vessel arrival to Jebel Ali port to opening containers in the company's warehouse.

Danzas AEI Emirates LLC (A joint venture between Al Tayer Group LLC and DHL Management Ltd, subsidiary of Deutsche Post World Net - world's leading logistics group covering worldwide air and ocean freight, global project forwarding, overland transport, e-business and 4th party logistics) is a leading logistics provider in the UAE.

With state- of- the - art facilities in Dubai Cargo Village, Dubai Airport Free zone, Jebel Ali Free Zone, Al Quoz and Sharjah, Danzas AEI Emirates LLC has established itself as an innovative logistics service provider and offers its wide customer base the latest in transportation solution by ocean, road and air, warehousing & distribution and full supply chain solutions across more than 220 countries.