Among key initiatives is a new service centre to be opened shortly at Street 41 of the Industrial Area, which can service up to 100 cars daily.
Further building on QAC's reputation as an award-winning automobile dealer, the new service centre will be complemented by a lifetime warranty on all Mitsubishi vehicles. These initiatives are in line with QAC's commitment to further strengthen the customer experience and build lasting bonds with customers.
Mr Khalid Shaa'ban, General Manager, QAC, said that the customer service orientation of the company is aimed at ensuring the safety of customers and enabling them to maintain their vehicles in mint condition. "Today, more than ever, safety standards are a top priority and as an automobile dealer, we are committed to offering service initiatives that add to the convenience of our customers."
He added, "The new Mitsubishi service centre will be a state-of-the-art facility that employs modern equipment and manned by experienced professionals. Our goal is to be the first-stop destination for all Mitsubishi owners for their service support needs. The centre will guarantee them the use of original products as well as the service skills of professionals who are trained in-depth on Mitsubishi vehicles."
The renewed customer service focus of QAC is a logical follow-up on the exceptional sales and marketing initiatives of the company. The company was recognized as the Middle East's best sales achiever scoring highest percentage increase for 2008, Also recently, QAC received the 2009 Fuso Award underlining exceptional vehicle sales growth and historical sales figures. QAC has already won nine awards highlighting the company's strong business fundamentals.
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Qatar Automobiles Company strengthens customer support with modern service centre
- Qatar: Tuesday, October 06 - 2009 at 09:13
- PRESS RELEASE
Qatar Automobiles Company (QAC), the exclusive dealer of Mitsubishi Motors and Fuso Trucks and Buses in Qatar, has unveiled new customer-oriented initiatives aimed at enhancing the after-sales service support to customers.
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Qatar Automobiles CompanyLaunched in 1970 by the late Sheikh Nasser Bin Khaled Al Thani, Qatar Automobiles Company (QAC) is the exclusive dealer of Mitsubishi Motors and Mitsubishi Fuso Trucks and Buses in Qatar. Since its inception, QAC has emerged as one of the strongest and most trusted automobile trading companies in the region, offering private and corporate auto services and original spare parts.
In a little over 35 years, QAC has acquired a large customer base. It comprises three showrooms, located on Salwa Road, Duhail and Ras Abu Abboud, together with four after-sales service centers and three original spare parts workshops conveniently located across Doha. Additionally, QAC is opening a new state-of-the art showroom, also situated on Salwa road.
QAC's innovations in the saloon car and 4x4 market has led the company to win a multitude of international awards from Mitsubishi Motors and Mitsubishi FUSO, including "Best Sales Award for 2003", "Best Performance Award in the Middle East for 2003", "Record Annual Sales Award for 2004", "One of the Best Dealers for 2004", and "One of the Best Dealers in the Middle East for 2005". Consecutively, in 2005 and 2006, QAC was awarded by MMC for achieving record annual sales. In 2009, QAC was also recognized as the ME's best sales achiever for its record results in 2008 and bagged a prestigious sales titles for its historical performance by FUSO. Due to its excellent service, Qatar Automobiles Company is the main vehicle provider for ministries, governmental organizations and oil and gas companies.
Today, QAC is considered to be among the key players in Qatar's rapid growth. QAC's vital role can be seen in its continuous support to sports, which includes sponsoring rally championships, equestrian championships, tennis, marine sports and others. Such activities are in line with QAC's commitment to enhance the country's socio-economic progress and help lead it towards brighter horizons.
For more information, please contact:
Hala Kassab/ Aileen Andojar
ASDA'A Burson-Marsteller
Doha, Qatar
T: + 974 4351 113
F: + 974 4351 511
Posted by Rana MesbahTuesday, October 06 - 2009 at 09:13 UAE local time (GMT+4)
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This article was updated on Sat Oct 10 2009.
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