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Friday, November 27 - 2009

Apliman's signaling-based missed call notification solution to enhance Syriatel services

With long-term experience with Syriatel, Apliman Technologies once more wins the trust of Syriatel and deploys its signaling-based Missed Call Notification (MCN) service for the foremost mobile telecom operator in Syria, expanding its distinguished portfolio of services.

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With both the operator and subscriber in mind, Apliman's signaling-based MCN is designed to allow Syriatel subscribers to benefit from and enjoy the complete set of features delivered by the normal MCN service.

Under this collaboration, Apliman Technologies provided Syriatel with a fully functional MCN system based on SS7 signaling, helping Syriatel to significantly reduce hardware requirements and cost. As this reliable system ensures efficiency and competence, it will enhance Syriatel service offerings and return positively on the company's investment.

Commenting on this successful collaboration, Mohammed Alkhiami, VAS Manager of Syriatel said,

"Apliman Technologies has a successful track with Syriatel VAS and MIS with its reliable products and effective support. For that, Syriatel decided to choose MCN from Apliman Technologies because of its rich features and flexibility in customizing whatever we need"


Keen to reach a high standard of customer satisfaction in the region, Apliman's signaling-based MCN is designed to be the perfect personal missed-call monitor with an SMS notification system active round-the globe and round-the-clock, which guarantees that Syriatel subscribers will never miss a call. This innovative Apliman solution also offers Syriatel subscribers the ease of checking their history list of missed calls, as well as editing their black lists and configuring other personal settings, all through a dedicated web interface.

For his part, Tarek Itani, Executive Director of Apliman Technologies stated, "We installed our first version of Missed Call notification in Syriatel back in 2000. This new installation opens a new chapter in the continued cooperation between the two companies as it proves, one more time, Syriatel's confidence in the Apliman product range."
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Notes and media contacts

About Apliman Technologies

Apliman Technologies, a leading Value Added Services provider in the Middle East, Europe and Africa, has an international portfolio of installations that span 4 continents, serving more than 280m subscribers worldwide. Apliman Technologies is the provider of choice to the top Messaging, Voice, USSD and Roaming solutions, as well as to the first-ever IVR installations and Call Center platforms. Ever since its founding, Apliman Technologies has been at the forefront of developments in the field. It has existed long enough in the market to establish customer loyalty and become a trademark of trust.

About Syriatel
Syriatel has been leading the Syrian mobile telecommunication market since 2000. It has established a network of 63 points of service covering all Syrian territory. Syriatel's three call centers in Damascus, Aleppo & Homs serve daily over 25000 customer queries. Regionally recognized as one of the fastest growing operators, its 1920 skilled employees serve more than 4.2m customers, representing 55% share of the actual market. Syriatel operates a network of 2783 radio base stations and has 272 international roaming partners in 123 countries offering its customers a wide array of high quality products and services, which meet their needs and make their life easier.

Media Contacts:

Farah Rajeh
Marketing Executive
Tel: +961 1 785383

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