• HSBC

William Russell appoints Jamie Sheerin as Customer Service Manager

  • United Arab Emirates: Wednesday, October 14 - 2009 at 14:18
  • PRESS RELEASE

International expatriate insurance specialist William Russell has strengthened its customer service team with the appointment of Jamie Sheerin as Customer Service Manager.

Jamie is responsible for the overall management of William Russell's international customer care operation, which services new health, life and income protection plan applications and renewals from both consumers and intermediary partners in the United Arab Emirates through Dubai Insurance Company.

Jamie previously worked for Standard Life Healthcare as Customer Service Team Manager, and more recently as Customer Service Team Manager for Gala Coral Group in the United Kingdom.

Inez Cooper, Managing Director, William Russell says:
"We are delighted to welcome Jamie. He brings with him 10 years of qualified experience as a team manager dedicated to the deliverance of the highest standards of customer care. Jamie has a prodigious track record of working for industry focused companies and house-hold names like Mars, where service and quality are key."


"Jamie shares our passion for treating customers in a fair and timely fashion, and we look forward to expanding upon our excellent service levels in the United Arab Emirates under his direction."

Jamie Sheerin, Customer Service Manager, William Russell says: "William Russell already has an enviable reputation in the insurance marketplace for delivering high standards of customer service. Taking the company forward into the next decade, my challenge is to exceed our customers' expectations, and this will be at the heart of everything I do."
Jamie Sheerin.
Jamie Sheerin.
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Notes and Media Contacts »

Launched in 1992 as family-run company William Russell is a specialist provider of insurance plans for expatriates of all nationalities. Its clients include individuals, families and companies in more than 190 countries world-wide. It offers a range of top quality health plans with affordable premiums and the highest standards of customer care. It is one of only a few insurance providers to offer specialist life and income protection insurance plans to expatriate customers.

- GlobalHealth: William Russell's Essential and Elite health insurance plans offer a range of health care benefits for all budgets.
- GlobalLife: Life insurance for individuals and families with optional accident benefit.
- GlobalIncome Protection: Provides a regular income to individuals unable to work through illness or injury.

William Russell administers its plans and Dubai Insurance Company insures the plans in the United Arab Emirates (UAE). Dubai Insurance Company was the first insurance company established in the UAE.

For further information please contact:
Rosanna Turner/Michelle Ewens, William Russell + 44 (0)1276 485477

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