Dubai Municipality stall at Gitex gets tremendous attraction

The stall showcases a variety of online services offered by the various departments and sections of the civic body for traders as the number of e-service has reached up to 100.

Eng. Hussain Nasser Lootah, Director General of Dubai Municipality said the Municipality has been able in record time to complete all the required plans and instructions, to implement the directives of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, as the number of services offered to customers has increased up to 95% and is expected to reach 100% by the end of the year.

Lootah said that this would enhance status of the Municipality at the local, regional and global levels, making it share its experiences with major international companies that have come from different places of the world to present the most important findings of the digital world, by virtue of the exhibition Gitex with a wide international participation, including 3,300 companies from 68 countries, which is the most important event within the specialized field in the Arab region, which attracts large number of visitors from all over the world, as Dubai is an oasis technology.

He stressed that the Municipality aims, through its participation, to spread the culture of e-transformation and the promotion of Municipal services available on its website.

Lootah added that the civic body has endeavoured to present new and innovative e-services in every session of the previous exhibitions, most notably the idea of e-week launched by the Municipality in the last session. The idea is simple: stop the paper-based transactions in one of the departments for a period of one week and to direct customers to accomplish their transactions electronically, either from their offices or homes or through the screens in the Customer Service Section at the Municipality headquarters.

He added that the idea had a large positive effect, contributing to the increase in the proportion of e-transaction in the Municipality and this is what prompts in thinking about launching similar creative ideas within the framework of its commitment and the march to complete e-transformation.