Mashreq wins the Gold Award at the Kaizen Blitz Competition organized by the Dubai Quality Group

The award appreciating Mashreq's winning project: 5S project (Japanese concept) was presented by Mr. Abdulqader Obaid Ali, Chief Judge of the Kaizen Blitz competition.

The implantation and the pioneering of the 5S project is a philosophy and a way of organizing workplace with the intent to improve efficiency by eliminating waste, increasing efficiency and reducing rework.

DQG received 58 Kaizen cases from various industries such as Logistics, Banking, and Travel. Out of 58 Kaizen, 12 were further short listed for a live competition. Mashreq was the only organization to qualify for the finals from the banking industry.

Mr. Saad Maniar, Finance Director, Dubai Quality Group urged organizations to adopt the principle of Kaizen. "The Launching of the Continual Improvement Symposium comes in the context of Dubai Quality Group's diligent efforts to inform all the economic sectors of the improvement and organizational development standards in the business community as the main feature of competition and progress in all economic activities," said Maniar.

Mashreq 5S project, presented by staff at the Quality Department, was nominated for the Workplace Kaizen category. The project was successfully completed, and as a result, substantial improvement in the work environment, efficiency, and cost savings were achieved.

Somnath Menon, Head of Operations and IT, Mashreq commented.

"It's an achievement to receive such an acknowledgment from a prestigious award. The 5S project is innovative and state of the art, which is used mainly in manufacturing industries and not many financial institutions have implemented it so far, hence we wanted to open the way and be the first. The adaptation of the 5S technique has created a productive and high quality environment in Mashreq's Operations, resulting in faster customer query resolution, faster retrieval of documents, organized and efficient workplace, free of clutter."

More than 250 participants including a large number of researchers and specialists who have enriched the business community of the UAE attended this event.