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Direct Dial in (DDI) service to be phased out

Bahrain: Wednesday, November 11 - 2009 at 16:31
PRESS RELEASE

As part of Batelco's pledge to provide customers with the most enhanced infrastructure and up-to-date services, the company has announced that starting 1st December 2009 the Direct Dial In (DDI) service will no longer be available, and will be replaced with the newer technology offered by ISDN (Integrated Services Digital Network).

A small percentage of Batelco's customers who are still using the DDI service have been recommended to switch to the ISDN service, which is supported by Batelco's state-of-the-art Next Generation Network (NGN).

Batelco's DDI service allows callers to reach internal extensions within an organisation that has numerous extensions, without going through the company's operator. However the ISDN service provides exactly the same facility with a seamless migration of the DDI numbers and extensions to the ISDN service.

"We are proud of our continuous advancement in delivering world class technologies to help our business customers to stay connected with their customers in Bahrain and overseas,"

said Batelco Group General Manager Media & Government Relations Ahmed Al Janahi.

"Our account managers have already contacted their clients who use the DDI service to discuss the migration dates and process," he added.
For any further enquiries, business customers may contact their account managers directly or phone Batelco's Business Call Centre on 17881144.

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» Batelco company profile

Related site: http://www.batelco.com

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About Batelco
Batelco Group, listed on the Bahrain Stock Exchange, is the leading integrated communications' provider in the Kingdom of Bahrain and a company of reference among the region's key telecommunications players for innovation and customer experience.

Batelco serves both the corporate and consumer markets in the most liberalised and competitive environment in the Middle East Africa region. It delivers cutting-edge fixed and wireless telecommunications services to its customers in Bahrain, Kuwait, Saudi Arabia, Jordan, Yemen, Egypt and India.

The Batelco Group of companies offers end-to-end telecommunications solutions for its residential, business and government customers in Bahrain on Next Generation, all IP fixed and 3.5G wireless networks, MPLS based regional data solutions and, GSM mobile and WiMax broadband services across the countries in which it operates.

For further information, please contact Batelco
TEL: +973 17884116 / 17884157

Posted by Nadeen El Ajou
Wednesday, November 11 - 2009 at 16:31 UAE local time (GMT+4)

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