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DTCM and KHDA officials discuss cooperation

  • United Arab Emirates: Thursday, November 12 - 2009 at 14:01
  • PRESS RELEASE

Officials of Dubai Department of Tourism and Commerce Marketing (DTCM) and Knowledge and Human Development Authority (KHDA) discussed ways of cooperation and exchange of expertise in various domains, including customer services and marketing and promotion of the emirate globally.

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  • DTCM and KHDA officials holding discussions about customer services and promotion and marketing of Dubai across the world.
    DTCM and KHDA officials holding discussions about customer services and promotion and marketing of Dubai across the world.
The DTCM team was headed by Mr. Eyad Ali Abdul Rahman, Executive Director Media Relations and Business Development, while KHDA delegation was led by Mr. Abdulla Al Janahi, Manager of Education and Customer Department at KHDA.

The visit was part of the efforts of both DTCM and KHDA to enhance excellence in performance in general and customer services in particular.

Established by His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of UAE and Ruler of Dubai, KHDA aims to develop the education and human resource sectors in the emirate, bringing it on par with international standards and prevalent best practices, while keeping in mind the requirements of the job market.

Mr. Eyad briefed the delegation about various DTCM initiatives to promote and market Dubai across the world as the leading business and leisure destination.

He also highlighted various programmes the department had conducted and planning to launch to improve its services and facilities provided to the tourism industry and tourists.
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Notes and media contacts

DTCM is the principal authority for the development of tourism in Dubai. Established in 1997, it is the sole licensing body for the hotel establishments and tourism-related businesses. Its supervisory role covers heritage sites, cruise terminal and convention bureau. DTCM has 18 overseas offices, including three in China and two in Saudi Arabia.

Mohamed Abdul Mannan
Department of Tourism
and Commerce Marketing
Tel. + 971 4 223 00 00
Fax: +971 4 223 00 22
P. O. Box 594, Dubai, U.A.E

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