Saudi Telecom Company STC uses Motive technology to transform the customer experience

Notes and media contacts

About Saudi Telecom
STC (Saudi Telecom) is the leading national telecommunications services provider in the Kingdom of Saudi Arabia. STC provides four key services: Home services which include PSTN, broadband DSL, Personal services which include mobile telephone services and value added services, Enterprise services which provide advanced business data solutions to enterprises and Wholesale services that provide network services to other local operators. In the recent years STC grew beyond its local borders and went global forming a network of business and investments in various Gulf countries, Asia, and Africa. The company is present in Kuwait, Bahrain, India, Indonesia, Malaysia, Turkey, and South Africa enabling it to provide services to a bigger customer base and increasing its total number of customers externally by studying and evaluating investment opportunities.

About Motive
Motive, an Alcatel-Lucent company, provides digital life management software for broadband and mobile data services. Motive's software is helping wireline, wireless, cable and satellite operators worldwide deliver a new generation of IP-based services that seamlessly integrate voice, video and data into a single, connected experience. With Motive products, operators can leverage one service management platform to automate and remotely manage key customer touch points throughout the service lifecycle, across multiple services, networks and devices. The result is a consistent, unified experience for both end-users and service providers that increases revenues from new and converged services, reduces fulfillment and support costs, and drives greater customer satisfaction and loyalty.

Motive Press Contacts
Angela Goertz Tel: + 1 512 531 1979

About Alcatel-Lucent
Alcatel-Lucent (Euronext Paris and NYSE: ALU) is the trusted partner of service providers, enterprises and governments worldwide, providing solutions to deliver voice, data and video communication services to end-users. A leader in fixed, mobile and converged broadband networking, IP technologies, applications and services, Alcatel-Lucent leverages the unrivalled technical and scientific expertise of Bell Labs, one of the largest innovation powerhouses in the communications industry. With operations in more than 130 countries and the most experienced global services organization in the industry, Alcatel-Lucent is a local partner with a global reach. Alcatel-Lucent achieved revenues of Euro16.98bn in 2008 and is incorporated in France, with executive offices located in Paris.

Alcatel-Lucent Press Contacts
Peter Benedict Tel: + 33 (0)1 40 76 50 84
Leonard Pesheck Tel: +1 630 713 6437

Alcatel-Lucent Investor Relations
Rémi Thomas Tel: + 33 (0)1 40 76 50 61

Tom Bevilacqua Tel: + 1 908 582 7998

Tony Lucido Tel: + 33 (0)1 40 76 49 80

Don Sweeney Tel: + 1 908 582 6153