Highlighted throughout the results is a common thread of opinion from executives operating in countries ranging from the UAE to those in Saudi Arabia, Bahrain and Lebanon. This consistency of opinion rings especially true in response to questions about the business case and the perceived benefits of getting involved in CSR.
Here over 80% of respondents indicated that, done properly, CSR can enable companies to maintain and build a strong reputation, attract and retain the best employees, and attract new customers, while more than 65% also see it as key to capturing new markets, market share and investment. More than half of all respondents took a step further to indicate that they believe that CSR is more important that ever, given the current economic climate, and that it should be recognised as a framework for business growth.
Commenting on the results, Maria Sillanpaa - Founding Director of Sustainability Advisory Group said:
"We are witnessing a global shift - following the collapse of Lehman Brothers there is increasing demand for business to be more accountable. At the same time the community is becoming increasingly aware that business has not been shouldering the true cost of its social and environmental impacts or realised the full business benefits that the agenda can bring. We are very excited by the survey results - they reveal a reassuring level of sophistication in the regional markets' understanding of CSR. Where once CSR was seen as a series of ad-hoc good will gestures today's leaders are seeing it as an enabler for business growth, innovation and enduring prosperity."
Another area in which the consistency of views held true related to critical sustainability issues for the future. In this instance more than 90% of respondents identified governance, transparency, ethical business processes, risk management, recruitment and retention and energy issues highly important issues facing business in the coming years.
The results also highlight clear areas of future action. A worrying 30 to 40% of respondents indicate that issues of water conservation, climate change, waste management and pollution, and poverty alleviation are either not relevant or not currently being addressed by their companies. Considering the fragile ecology and geo-political context of the region, Sustainability Advisory Group, together with many of the respondents, believe that these issues require urgent attention in the coming years.
In general, the findings highlight a growing regional awareness that companies must accept a much wider role than purely economic. However, to make CSR part and parcel of corporate practice, respondents call for more 'carrots and sticks' from governments (almost half of the respondents maintain that lack of government requirements and incentives is the biggest barrier to effectively implementing CSR) and that senior executives accept that CSR programmes require an initial investment to ensure they add value to all (again, almost half of the respondents maintain that it is difficult to secure funding for CSR at the moment).
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Posted by Rima Ali Al Mashni
