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itSMF Gulf endorses the 1st Annual Pink Elephant IT Service Management Conference

  • United Arab Emirates: Sunday, January 17 - 2010 at 16:24
  • PRESS RELEASE

The Information Technology Service Management Forum (itSMF) Gulf has proudly endorsed the 1st Annual Pink Elephant IT Service Management Conference in Dubai, UAE taking place on January 26th - 27th 2010.

Pink Elephant has a 14 year history of presenting its IT Service Management Conference and Exhibition annually in North America.

The conference promotes excellence in IT Management best practices and features case studies and information sessions presented by a variety of IT practitioners - including those from Fortune 500 Companies - as well as the organization's consultants. Past event keynotes include Christopher Gardner who inspired the Will Smith movieThe Pursuit of Happyness and veteran Apollo 13 astronaut, James Lovell.

This conference shall feature similar content and focus on IT governance and IT Service Management best practices, tools and strategies. Panel discussions will also be led by authors of the IT Infrastructure Library (ITILŪ) V3 books, along with several of Pink Elephant's most senior executives and consultants.

Additionally, upon the requirements of the itSMF-Gulf, the conference also features free 1-on-1 Consulting Sessions of 60 minutes duration with one of the key speakers on a topic of the attendee's choice, for a team of up to 15 professionals to discuss any problem or a scenario. For these sessions they may bring in any project plans, examples of reports, documents etc. As time slots are limited, itSMF has secured guaranteed timeslots for its members to avail this unique opportunity.

itSMF Gulf chairman, Mr. Feras Abou quoted "In my capacity as chairman and on behalf of the Gulf itSMF chapter, we welcome this IT Service Management Conference hosted by Pink Elephant, a world-class ITIL educator. Knowledge transfer is vital on the topic of ITSM as it is on the minds of academics, executives and government officials. This event shall provide outstanding education and knowledge dissemination to help increase the intellectual capital of this region."

According to Pink Elephant President, David Ratcliffe, the conference will be a vital forum for senior IT managers to learn about global best practices, "Good IT practices are universal in nature and IT professionals everywhere can gain valuable insights from opportunities like this to share and learn," he says. "There are large, important IT hubs all over UAE, so it makes sense to bring this conference to the region. We're excited about this opportunity and look forward to growing our partnership with TISS."
 
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Notes and Media Contacts »

About itSMF Gulf:

The IT Service Management Forum (itSMF) is the only internationally recognized and independent organisation dedicated to IT Service Management. It is a not-for-profit organisation, wholly owned, and principally operated, by its membership.

The itSMF is a major influence on, and contributor to, industry "best practice" and Standards worldwide, working in partnership with a wide range of governmental and standards bodies worldwide. Please visit www.itsmf-gulf.org

About Pink Elephant:

Pink Elephant is proud to be celebrating 20 years of work promoting the ITIL framework - that's more experience than any other service provider. Operating through many offices across the globe, the company is the world's #1 provider of ITIL and ITSM conferences, education and consulting services. To date, more than 200,000 IT professionals have benefited from Pink Elephant's expertise. Pink Elephant was selected as an international expert to contribute to the ITIL V3 project as authors of the Continual Service Improvement book and through representation on the International Exam Panel. For more information, please visit www.pinkelephant.com.

About Trillium Information Security Systems
Trillium Information Security Systems are Pakistan's first and foremost Information Assurance focused company. The organization, along with its international partners, brings vigilant, organized and systematic approach towards ICT and Information Security that proactively integrates best practices. Its teams of certified and qualified professionals are available to provide support to ensure security of its customers informational assets. Trillium combines the deep understanding of art and technology to create the true masterpieces of security... that work! Please visit events.infosecurity.com.pk
ITILŪ is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.

For more information, please contact:

Feras Abou Shackra
itSMF Gulf
Tel: +971 4 4393533

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