Daman launches UAE's first electronic system for electronic approvals

The system's launch comes as part of Daman's ongoing effort to provide seamless services to providers and customers by implementing state of the art technology.

The new system will be implemented and managed by Waseel, the leading application service provider for electronic data Interchange in the Gulf region and will offer hospitals/clinics/pharmacies operating within Daman's network of healthcare providers with electronic verification solutions.

The 'Waseel' system is planned to save patients' and providers' time spent in receiving required approvals manually from Daman before rendering the required medical services by connecting both the provider and Daman together electronically. help provide necessary information in a less time-consuming manner

Daman's Chief Executive Officer, Dr. Michael Bitzer commented: "Through our partnership with Waseel, we can now offer providers in the UAE a powerful tool to electronically extract information related to a patient's specific Daman plan in order to verify eligibility for required medical services. Providers can verify eligibility by using the patient's Daman card number for an instant response."

He continued:" The system will track each member's medical transaction. Hence activities such as patient hopping (the process whereby a patient visits more than one physician having the same specialty for the same complain in the same day or in a period not exceeding 7 days) would be detected.

Dr. Kassem Alom, CEO & Managing Director of Al Noor Hospital, stated:

"We are honored to have a successful trial implementation of the new automated system. With Waseel's capabilities to confirm payment and eligibility before rendering required medical services to the patient, we will be able to manage our processes more efficiently and effectively"

Mr. Riyadh Bajadah Chief Executive Officer of Waseel commented: "Waseel has succeeded in developing and implementing an online system linking healthcare providers and insurance companies electronically enabling them to communicate and perform electronic transactions with efficiency and ease. We are delighted to partner with Daman, the leading health insurance company in the region; to offer healthcare providers in the UAE optimum solutions to help minimize medical errors and also reduce cost and time spent on manual administrative operations."

Dr. Michael concluded: "Additional functionalities to the system such as online authorization will soon be introduced to the system offering our network healthcare providers a complete range of convenient services".

It is expected that more than 700 healthcare providers in the Emirate will implement the new system following training sessions conducted by Daman and Waseel during the implementation process.