Global Management Consultants bags the prestigious retail account
- United Arab Emirates: Saturday, May 24 - 2003 at 15:46
- PRESS RELEASE
Apparel LLC. Group the premier name today in the retail fashion industry of the region, in a strategic move, has outsourced its Human resource, development, as well as customer service and quality business requirements to the region's well established consultancy firm, Global Management Consultants.
Global Management Consultants' 3-dimensional inside-out outsourcing roadmap is unique, designed to address Apparel's growing business needs. Not new to the retail consultancy, said Saira Azhar, Global's CEO & Chief Consultant, "we are delighted to have got Apparel's business. As part of our inside-out outsourcing initiative we will be introducing and implementing HR policy, organizational development, selection and retention policy, training and development, HR systems and technology, team events and so on. As part of the Customer Services and Quality initiative, we will be introducing a loyalty program for each of Apparel's brands, organize mystery shopping surveys and focus groups, set up a customer service cell, as well as introduce customer centric operational workflows and manuals."
Widely influenced by the western retail environment, Apparel LLC. Group's vision is to become one of the most successful retailers of international franchise business in this part of the world.
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