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Business Process Outsourcing - The key elements
From managing your call centre to processing invoices and insurance claims Business Process Outsourcing (BPO) enables companies to focus on their core areas of expertise. Phil Blizzard talks to Joe Tawfik, CEO, Silah Gulf, Bahrain, on the types of processes which may be outsourced and about the advantages for organisations taking this route for their back office activities.
Duration: 3:48 | Login to download | Subscribe in iTunes
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Phil Blizzard, Head of BroadcastTuesday, May 17 - 2011 at 13:29 UAE local time (GMT+4)
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