Transguard's fully automated cash centre first in Middle East

This has been made possible with software provided by Giesecke & Devrient (G&), Munich, the world's leading currency automation experts.
Giesecke & Devrient FZE, has equipped the Transguard Cash Management Centre in the Dubai Airport Free Zone with its CompassCM cash management software. With the aid of this software, the various steps in banknote processing are controlled via a single user interface.

The cash centre, which opened one year ago, is currently equipped to handle 600,000 banknotes per day. In an eight-hour shift alone, it can process 400,000 banknotes. Transguard's start-up one year ago of the region's first high-performance currency processing centre has heightened Dubai's attractiveness as an international centre of commerce and important locale for currencies to change hands.

Dr Abdullah Al Hashemi, Emirates' Senior Vice President Group Security, said: "The Compass software is part of an expansion of the centre, made necessary due to demand for our services, after just one year of operation. The Compass solution can be extended to completely control automatic teller machines at a future time. It will provide faster and more accurate processing while saving money and enhancing security."

Jens Eberhardt, head of Cash Management Services at G&D, explains the software's key advantage: "We are pleased that Transguard has placed a higher level of trust in our competence as a currency automation systems provider. This way we will, of course, be able to expand our market position in the Gulf region once again."

In the past, once the banknotes from an incoming shipment had been counted and scanned, cash centre employees had to enter each individual statistic into the computer for further processing manually and using different programs. The possibility of human error could not be completely excluded, and the process required more time and effort.

With the aid of Compass, each and every step involved in banknote processing can be controlled and the results documented. The software monitors every single process, from the simple processing of deposits to detailed supply administration to ordering and delivery. All component processes can be controlled via a single user interface.

The Internet makes it possible to transmit the status of the cash automation process to customers and place orders. The cash management software makes use of profiles to administrate individual user and customer settings.