Hyundai UAE Training Center shifts to higher standards

According to Eng. Suleiman Al Said, Department manager of Training and Technical Support, "In line with Hyundai's aim to be the best in the (Customer Satisfaction) category, we enhance our staff knowledge and skills to carry their job in alignment with (Fix It Right the First Time) principle."

A well balanced training plan that will cover all the training requirements for our staff is planned and then strictly followed to achieve the highest possible results.

Courses include: New Model Training for Service Managers, Engineers and Supervisors, Multi Level Hyundai Service Advisors Program, Multi Level Hyundai Service Technicians Education Program, Product Knowledge Training for Sales Staff, Fleet Customer Staff (technical & non-technical courses relevant to their fleet vehicle requirements), and Jail In-mates Special/Basic Automotive Technology courses.

According to Eng. Suleiman, the online courses (Hyundai Cyber Academy) will be an enhancement to the existing curriculum of instructor-based training course which includes multi-level training materials. High quality and accurate information can be accessed by the staff with their computers.

Hyundai Training Center has produced an invaluable resource for both novice and experienced technicians alike.

"We would like to see this training center maintain its status as the best training facility, not only in our region, but all over the world," added Eng. Suleiman.