National Heaters Industries Co., Oman invests in ACCPAC Platform

National Heaters with a wide export market and the launch of their state-of-the-art enamelled heaters, the company is aggressively targeting a quantum jump in business. This has called for speed, and a user friendly, Internet based IT solution. ACCPAC International, Inc. a leader in business management applications - produces software that automates companies' workflow using integrated manufacturing and financial software solutions. Zawawi Business Machines in Oman, an ACCPAC business partner and a technology solutions provider managed the project. Mr. Rajiv Gupta, the General Manager of National Heaters says, "We have pro-actively approached this project by choosing a back-end system that streamlines our workflow as well as ensures a seamless and painless migration of our business to the Internet. In this sense, we regard technology as a strategic tool to continue extending superior customer support to our clients in Oman and around the world."

Mr. S.D.Naik, General Manager, Zawawi Business Machines (ZBM), comments: "Companies like NHI have a major focus on export business and have a requirement to deploy a back office technology that scales up to their web migration needs." He continues: "The ACCPAC Advantage Series solution at National Heaters Industries (NHI) is a very good example of a step-by-step, efficient approach to e-commerce.

Chandrasekar, Principal Consultant, Zawawi Business Machines explains that business processes are most efficient when supporting software systems interact closely with each other. "In our industry, we refer to these as the Enterprise Resource Planning or ERP solutions. In the case of National Heaters, ACCPAC Advantage Series, a leading financial solution, is integrated with manufacturing modules, and hence provides a link between sales, procurement, accounting and finance files, to be updated in real time, as information is entered into the system." He continues :"This integration creates an efficient working process, delivers an uncompromising approach to quality control, optimizes the use of financial information, manpower, machinery and other resources that enter into the business cycle, and more importantly, provides National Heaters' management with up-to-the minute access to broad, as well as detailed information."

A large percentage of National Heaters' business comes from exports; the web-enabled features in ACCPAC Advantage Series allow National Heaters to quickly extend the benefits of the new system to its customers. "For example, our water heaters are exported to all G.C.C. countries, Libya, Sri Lanka, Tanzania, China, Azerbaijan, Lebanon and Yemen as well as re-exported from the U.A.E. to other African countries," says Gupta. "The ability to transact over the web will be ideal for our clients and distribution partners outside of Oman."

Marc Van der Ven, general manager for ACCPAC Middle East, ends saying: "We are pleased to see that the investment made by ACCPAC in its Oman-based business partners is being recognized by the Oman industry, as Omani manufacturers maximize their export potentials through leading technologies."