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Kaufman to address Quality Group on service and partnership
- United Arab Emirates: Wednesday, September 03 - 2003 at 10:41
- PRESS RELEASE
Ron Kaufman, the internationally acclaimed innovator for partnerships and quality service, will next week address the Dubai Quality Group on 'Service Quality and Partnership.'
"The Bank has brought Ron Kaufman to the UAE and to the Dubai Quality Group, as part of our long standing commitment to the UAE business community and our dedication to bring a leading quality provider," said Ray Ferguson, Chief Executive, Standard Chartered UAE.
"Ron Kaufman is a highly entertaining speaker and one of the most innovative curriculum designers in the service training industry worldwide. Dubai Quality Group members and their corporate clients will have the chance to gain upbeat practical education through this presentation."
Ron Kaufman is the author of the number one best-selling book 'Up Your Service' and 'Up Your Service Insights.'
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Notes and media contacts
Standard Chartered Bank in the UAEStandard Chartered Bank has a Consumer Banking network comprising eight branches and 22 automated teller machines (ATMs). Standard Chartered is the leading provider of cash management trade finance, and treasury products and services in the UAE.
Standard Chartered - leading the way in Asia, Africa and the Middle East.
Standard Chartered employs 30,000 people in over 500 offices in more than 50 countries in the Asia Pacific Region, South Asia, the Middle East, Africa, the United Kingdom and the Americas. The Bank serves both Consumer and Wholesale banking customers. Consumer Banking provides credit cards, personal loans, mortgages, deposit taking and wealth management services to multinational, regional and domestic corporate and institutional clients in trade finance, cash management, custody, lending, foreign exchange, interest rate management and debt capital markets.
With 150 years in the emerging markets, the Bank has unmatched knowledge and understanding of its customers in its markets. Standard Chartered recognises its responsibilities to its staff and to the communities in which it operates.
Standard Chartered - leading the way in Asia, Africa and the Middle East
Standard Chartered employs 30,000 people in over 500 locations in more than 50 countries in the Asia Pacific Region, South
Asia, the Middle East, Africa, the United Kingdom and the Americas. It is one of the world's most international banks, with a management team comprising 70 nationalities.
Standard Chartered is listed on both the London Stock Exchange and the Stock Exchange of Hong Kong and is in the top 25 FTSE-100 companies, by market capitalisation.
It serves both Consumer and Wholesale Banking Customers. Consumer Banking provides credit cards, personal loans, mortgages, deposit taking and wealth management services to individuals and small to medium-sized enterprises. Wholesale Banking provides corporate and institutional clients with services in trade finance, cash management, lending, custody, foreign exchange, debt capital markets and corporate finance.
Standard Chartered is well-established in growth markets and aims to be the right partner for its customers. The Bank combines deep local knowledge with global capability.
The Bank is trusted across its network for its standard of governance and its commitment to making a difference in the communities in which it operates.
For further information, please contact:
Aida Hamza, Head of Corporate Affairs, Standard Chartered Bank, UAE. Telephone: +971 4 507 0666. Fax: +971 4 5088241.
For press information contact:
Barbara Saunders, MCS/Action, PO Box 20970, Dubai, UAE. Tel: +971 4 390 2960; Fax: +971 4 390 816
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