The company, the UK's sixth largest high street bank, is to set up the frequency of its financial clinic programme in Abu Dhabi and Al Ain and is planning to stage a series of financial seminars in the Northern Emirates throughout this year.
A change in opening hours of its Dubai office is also on the cards from next month, which includes a late night opening on Mondays until 8pm and a Sunday-Thursday operation from 9am - 6pm.
"Additionally the telephone service in our offices in Jersey and the Isle of Man will now operate from 8am-8pm UK time from Monday to Friday which means clients can get queries answered up until midnight UAE times, even on Fridays," said Mike Brighton, General Manager, Dubai Representative Office, Abbey National Offshore.
"We are conscious that our clients have busy work schedules and many people find it inconvenient to see us during normal office hours," said Brighton. "We are hoping that clients will find the new hours better suited to their needs."
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Abbey National Dubai Representative Office steps up 'closer to customer' initiative
- United Arab Emirates: Wednesday, January 30 - 2002 at 12:03
- PRESS RELEASE
Abbey National Plc, which operates a fully-fledged representative office in Dubai, has launched a series of new customer-centric initiatives in line with its policy of 'taking the bank to the client.'
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Notes and media contacts
For more information contact Mike Brighton on 9714 3310066; fax: 9714 3310064.For mortgage queries please ring the mortgage helpline on 00 44 1624 622900
For account and general queries please call customer services on 0044 1534 885000
For more press information, please contact: Nathalie Visele, MCS/Action, PO box 20970, Dubai, United Arab Emirates. Tel: + 9714 3452126; fax: +9714 3460926
Posted by Anne-Birte Stensgaard, News EditorWednesday, January 30 - 2002 at 12:03 UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of AME Info FZ LLC / Emap Limited.
This article was updated on Thu Oct 19 2006.
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