Cyber Gear launches new division for business process outsourcing

According to Anu Agarwal, Cyber Gear Vice President Technical, "Today's competitive marketplace demands operational productivity, administrative efficiency, business agility, shorter turnaround times and increased shareholder value. We can cost effectively manage key applications in the following areas:

Accounting and financial management Employee relations and human resources Healthcare and insurance claims processing Marketing communications and help desks IT Application development and management Internet communications and advanced technology.

The Cyber Gear BPO team has skill sets in data entry, document conversion, multi-lingual translation, graphics design, development of internet content management applications, customised software development, medical transcription, call centre management and experience in providing ongoing systems implementation support."

Cyber Gear offers the following delivery models:

1. Off-shore Development: End-to-end execution through a delivery model that depending upon requirements, includes off-shore development coupled with on-site work for understanding requirements, implementation support and maintenance.

2. Managed Services: Virtual Development Facility, whereby the project team is responsible for setting-up equipment and infrastructure based on customer's requirements. The model offers the customer flexibility to adapt the size of the team with the workloads and facilitates phased ramp-up.

3. On-site Consulting: The technical team possesses varied industry experience and excellent behavioral skills to strengthen the developmental efforts of clients across a broad spectrum of platforms, applications, and developmental tools. Depending upon the skill requirements of the clients, services of suitable engineers are made available on a 'Time & Material' basis.