Designed specially for the audio and visual (AV) product segments of the company, the training program was attended by nearly 27 technical staff members representing 18 countries across the Middle East and Africa region. The course was aimed at providing a platform for participants with different skill sets and levels of know-how to exchange knowledge and interact with the Samsung research and development (R&D) team from Korea.
The instructors from Samsung's headquarters in Korea provided the participants with an in-depth know-how of the critical components within the company's AV products segment. The products under this category include TFT-LCD televisions, flat panel displays and home theatre systems.
"Samsung conducts such training programs at regular frequencies as part of its vision to offer unmatched support-services to our consumers in the Middle East, said Mr. Youn Youb Shin, General Manager, Gulf Customer Satisfaction Headquarter. "The main objective for the training session was to ensure that Samsung service centres across the region are well-equipped to provide satisfactory after sales support for all the high end products that we manufacture and sell," Mr. Shin added.
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Samsung hosts training program for service partners in the Middle East
- United Arab Emirates: Wednesday, October 01 - 2003 at 15:16
- PRESS RELEASE
Samsung, the global leader in digital convergence technology, recently hosted a 6-day training program for its service partners in the UAE.
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Samsung Electronics - Middle EastSamsung Middle East and Africa (MEA) is headquartered in Dubai. In line with its global vision of 'Digital Convergence,' the company markets its digital devices portfolio through four product divisions: Handheld products (HHP), Information Technology (IT), Home Appliances (HA) and Audio-Visual (AV). Through a network of over 40 distributors, Samsung MEA looks after the distribution of its digital devices across the Middle East and Africa. With revenues of $1.5 billion in 2002, the company has also invested in a service subsidiary, located in the Jebel Ali Free Trade Zone in Dubai. The 2100sq.mts service facility recently completed seven years and is among the largest within the GCC countries.
For further information, please contact:
Dhanraj Walvekar / Prem Ramchandran
ASDA'A Public Relations,
Burson-Marsteller exclusive affiliate in the Middle East
Dubai, UAE
Tel: +971-4-3344550 Fax: +971-4-3344556
Posted by Anne-Birte Stensgaard, Senior News EditorWednesday, October 01 - 2003 at 15:16 UAE local time (GMT+4)
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This article was updated on Thu Jan 06 2005.
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