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FedEx announces new regional IT Communications Head
- Brussels: Sunday, October 05 - 2003 at 15:29
- PRESS RELEASE
Federal Express Corp. (FedEx Express), the world's largest express transportation company, has announced the appointment of a new head of Information Technology for the region.
Most recently, Keane was responsible for successfully transforming FedEx's supply chain portfolio of solutions and building a world-class customer technology group as Vice President, Customer Technology and Supply Chain Management, EMEA. The company has long recognised the importance of getting closer to its customers through optimal leveraging of technology and the capabilities of a virtual network. They currently process over 63 million electronic transmissions a day and offer customers an integrated suite of time-sensitive, cost-effective and value-added services to meet the needs of a rapidly expanding global marketplace.
In his new role as Vice President and Chief Information Officer, Keane will be responsible for creating and administering all internal and external technology for the EMEA region ensuring business operations remain uninterrupted and customer needs are addressed.
Keane is no stranger to FedEx having joined the company in 1983 as a Customer Service Agent in Denver, Colorado, USA. He was quickly promoted through the company, transferring to Brussels in 1996 where he has taken on roles such as Managing Director, Customer Technology and Vice President, Customer Technology and Supply Chain Management, FedEx EMEA. He takes over from Walt Abercrombie who has been appointed Vice-President, Information Technology at the FedEx headquarters in Memphis.
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With annual revenues of $23 billion, FedEx Corp. is the premier global provider of transportation, e-commerce and supply chain management services. The company offers integrated business solutions through a network of subsidiaries operating independently, including: FedEx Express, the world's largest express transportation company; FedEx Ground, North America's second largest provider of small-package ground delivery service; FedEx Freight, the largest U.S. provider of regional less- than-truckload freight services; FedEx Custom Critical, North America's largest provider of expedited time-critical shipments; and FedEx Trade Networks, North America's largest customs broker and a provider of international freight forwarding and trade facilitation services. FedEx ranked highest in the J.D. Power and Associates 2002 Small Package Delivery Service Business Customer Satisfaction StudySM in the categories of air, ground and international delivery services.FedEx Express, a subsidiary of FedEx Corp., connects areas that generate 90% of the world's gross domestic product in 24-48 hours with door-to-door, customs-cleared service and a money-back guarantee. The company's unmatched air route authorities and infrastructure make it the world's largest express transportation company, providing fast, reliable and time-definite transportation of more than 3.1 million items to over 215 countries each working day. FedEx Express employs approximately 138,000 employees and has more than 40,000 drop-off locations, 643 aircraft and approximately 43,000 vehicles in its integrated global network.
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Posted by Anne-Birte Stensgaard, Senior News Editor
