AGiLiENCE releases Arabic edition of award-winning knowledge-worker productivity suite
- United Arab Emirates: Tuesday, October 14 - 2003 at 12:28
- PRESS RELEASE
Just in time for GITEX 2003 exhibition and conferences in Dubai, AGiLiENCE has launched the Arabic edition of its award-winning AGiLiENCE Enterprise Productivity Suite (EPS) product.
With over one hundred thousand licenses sold, AGiLiENCE EPS is used by global corporations for information & knowledge management, expertise location & competency management, as well as for collaboration, in order to boost their internal workforce productivity and quality. In addition, EPS ensures effective external interactions with customers and partners. Current customers include global pharmaceutical, automotive, telecom, energy and defense companies, as well as high-tech companies such as Xerox and Siemens who are using AGiLiENCE EPS as part of their eCustomer Service Strategy to connect their key customers around the world.
"Too often knowledge management projects failed to deliver on their promise. Since the beginning of the 90's, AGiLiENCE staff has been pioneering the area of knowledge-worker productivity, with impressive results. With EPS, we have packaged this experience from a large number of successful projects into a hands-on product. Thereby, we provide a unique combination of powerful technology and proven implementation experience to the market, going beyond pure technology or pure service providers. This is key for yielding measurable productivity and quality gains, turning the knowledge management promise into profit," says Dr Christian Kurtzke, CEO, AGiLiENCE Group, Munich, Germany.
This year the company has opened offices in Dubai, serving as the exclusive hub for the entire Middle East region. AGiLiENCE ME has started acquiring regional resellers and distributors for its products and will be continuing to do so to extend its powerful sales and service network.
"The recent release of our AGiLiENCE EPS product in Arabic language is a reaction to our customers demand for a professional productivity and quality solution that speaks their own language," says Adel Alturkistani, General Manager, AGiLiENCE ME. "This extends the positioning of AGiLiENCE as the leading provider of knowledge-worker productivity technology and solutions to the Middle East," he added.
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AGiLiENCE is a pioneer and leader in information and communication technology (ICT) solutions for knowledge-worker productivity. The company has a unique track record in demonstrating impressive productivity and quality gains for companies in all industries, including the public sector, enhancing personal, project and process productivity with award-winning technology.
It was founded in 2000 as a Siemens Spin-off, by two pioneers in knowledge management and their teams that have been the inventors of many well-acknowledged and successful projects. Examples include "Eureka", which helped Xerox to save over US$ 100 million and which won several "Knowledge Company of the Year" awards and also the "KMWord" award for the best knowledge network in customer service, as well as the "Sharenet", which saved over US$ 125 million in its first year for Siemens. It also won the American Productivity and Quality Council (APQC) best-practice benchmark for the best knowledge management network worldwide in sales and marketing. Other awards won by AGiLiENCE include the well-known "European Information Management" Award for the best XML information storage and integration technology.
AGiLiENCE is headquartered in Munich, Germany, and has regional offices in Paris, France, in Virginia, USA, and in Dubai, UAE. It is a strategic partner of the famous Xerox PARC research center in the US. Its sales and service partners in the US and Europe include Xerox Global Services, and Fujitsu Siemens, among others. AGiLiENCE is a member of the Application-Service Provider Industry Consortium and a funding member of the International Workflow Management Coalition.
About Dubai Internet City:
Dubai Internet City (DIC) provides a Knowledge Economy Ecosystem designed to support the business development of Information and Communications Technology (ICT) companies. It is the Middle East's biggest IT infrastructure, built inside a free trade zone and has the largest commercial Internet Protocol Telephony system in the world. DIC is a strategic base for companies targeting emerging markets in a vast region extending from the Middle East to the Indian subcontinent, and Africa to the CIS countries, covering 1.8 billion people with a GDP of $1.5 trillion. In line with Dubai's liberal economic policies and regulations, DIC offers foreign companies 100% tax-free ownership, 100% repatriation of capital and profits, no currency restrictions, easy registration and licensing, stringent cyber regulations and protection of intellectual property.
Within a short span of time, a dynamic international community of ICT companies has established itself in DIC. The global ICT giants are all here: Microsoft, Oracle, HP, IBM, Compaq, Dell, Siemens, Canon, Logica, Sony Ericsson, Schlumberger and Cisco, to name just a few. These companies represent a formidable community of over 14,000 knowledge workers. The cluster of ICT companies in DIC comprise of Software Development, Business Services, Web Based & e-Commerce, Consultancy, Education & Training, Sales & Marketing and Back Office Operations. DIC provides a scalable state-of-the-art technology platform to companies looking to provide cost effective Business Process Outsourcing (BPO) Services such as call center operations.
Agilience ME Contact:
Adel Alturkistani
General Manager
Tel: +971 4 390 0655
Press Contact:
Nadine Salem/Kate Martin
Gambate! Communications
Tel: +971 4 391 6424
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