Future Technology extends AVAYA distributorship to Jordan

Appointed as an authorised AVAYA distributor to Jordan, the latest addition to Future Technology's network of regional offices will supply a host of solutions to local businesses and consumers including IP telephony, unified messaging and customer contact centres.

'This is another positive step for Future Technology's expansion of their successful operation,' said John Van Der Linde, Managing Director for Middle East and Africa, AVAYA. 'AVAYA looks forward to supporting FT's efforts in developing this new market and wishes the company every success with the new venture.'

Following close upon the heels of Future Technology's expansion to Qatar in July, the commencement of operations in Jordan is a significant step forward in the company's aim to bring AVAYA products and solutions to every corner of the Middle East region.

'Future Technology is really making its mark on the regional IT sector this year and we strongly believe in the potential of our newest market,' said Suhail Ali Zain-Eldeen, Director of Future Technology. 'Jordan is particularly advanced in terms of Telco infrastructure and we already go there to source specialist Telco and engineering expertise. The sophistication of local business there makes it a market that is well placed to benefit from the AVAYA world of services and solutions.'

Future Technology's unique offer is expected to be particularly attractive to the corporate finance and banking sectors in Jordan, where investment in the tailored range of AVAYA solutions and services will offer a full spectrum of applications and infrastructure for total voice/data convergence, along with the company's extensive experience helping businesses become more customer-centric.

Future Technology offers a wide range of premises-based communications solutions from Small Key Telephone systems to Enterprise Class IP Solutions, Computer Telephony Integration and Interactive Voice Response to Customer Relationship Management, Intelligent LAN and backbone switches to Wireless Business Communication systems. Dedicated to providing solutions that allow its customers to maximise their own customer service, Future Technology products support the convergence of communications, computing and information technology.

Encompassing technical services, help desk facilities, phone help, site visits, technical updates and documentation, Future Technology prides itself on its solutions-based support for customers and AVAYA Channel partners in the MENA region.