Federal National Council builds decisions on information management

The solution is built on knowledge management technologies from IBM, specifically using the advanced information management capabilities of Lotus Domino, and was implemented by GBM.

'We can safely say that today the Secretariat is able to obtain any piece of information from our archives within minutes, as well as to track and monitor the information we hold,' said HE Mohammed Salem Al Mazroui, Secretary General of the Federal National Council.

Gulf Business Machines, the sole distributor for IBM products and services in the Gulf countries for selected products outside Saudi Arabia, managed the studying, specification and integration of the solution for the Federal National Council. The system was built on an extensive business process evaluation carried out by GBM's team in Abu Dhabi, UAE. Following the study, GBM developed, tested and implemented a workflow system and automatic archiving system based on Lotus Domino software, as well as automating the archive using Domino.Doc.

'This creates an efficient knowledge management resource for the Federal National Council to use in its decision making processes,' said Al Mazroui.

'We're proud to have been able to integrate this solution. More than a technology project, this has been a process re-engineering task which has brought appropriate technology to bear on the needs of the FNC today and into the future,' said Cesare Cardone, CEO of GBM. 'We are very pleased by the way that the FNC team has worked together with the GBM team to implement the solution, and at the positive response to this new way of managing information within FNC.'

The six-phase project supports the entire document management function for the Federal National Council, including email, messaging and managing the Council's minutes and publishing rulings and decisions.

'This system uses the advanced capabilities of Lotus Domino to support a fully web-enabled information management architecture, in Arabic, with full security features and customised GUI screens making the system easy to use, yet powerful and highly secure,' said Samer Shaar, general manager of IBM Middle East, Egypt and Pakistan. 'Such a system is of national importance and needs to offer rock-solid stability as well as effective information management capabilities. We're pleased to say that Lotus achieved all of this for the team at the Federal National Council.'