Dubai Islamic Bank and ENOC / EPPCO sign ATM alliance agreement

Mr. Bhutti Khalifa bin Darwish Al Falasi, Chief Executive Officer, DIB and Mr. Hussain M Sultan, Group Chief Executive and Board Member, ENOC, signed the agreement in the presence of Mr. Saad Abdul Razak, Executive Vice President Retail and Corporate Banking, DIB and Mr. Zaid Al Qufaidi, Chief Operating Officer, EPPCO. Other senior officials from both organisations were present at ENOC's head office today, to confirm the agreement.

"Dubai Islamic Bank has always been on the lookout for ways in which we can ease the lives of our customers," said Mr Bhutti Al Falasi. "This is also one such initiative wherein we bring the ATM facilities to our customers, at convenient locations across the city, in addition to saving them the inconvenience of finding adequate parking at banking outlets. We are extremely glad to have tied up with a professional government-owned organisation like EPPCO / ENOC and we hope this strategic association will be strengthened by further initiatives," he added

Commenting on the agreement, Mr. Hussain Sultan said: "Service stations these days are much more than just petrol outlets. They have evolved to become neighbourhood centres with one-stop convenience stores. Evolution will continue and the installation ATMs is another step forward in our aim of providing the highest level of convenience to our valued and loyal customers."

"Customer convenience is an elemental part of our strategic goals and our alliance with ENOC / EPPCO is merely one initiative that will enable us to achieve this by increasing our distribution channels and enhancing the customer experience," said Mr. Razak, while commenting on the alliance. "Other initiatives include Al Islami on-line, Al Islami Mobile Banking, Al Islami Al Mubasher - our 24- hour call centre and our automated branches. Since the last mentioned is due for expansion, we expect to have 10 fully automated branches by the end of 2004," he added.

The installation of the ATMs at six selected ENOC and EPPCO stations is expected to be completed by February 2004.