• HSBC

Al Yousuf launches new innovative IT Company

  • United Arab Emirates: Sunday, January 11 - 2004 at 10:07
  • PRESS RELEASE

Al Yousuf LLC announced the launch of CT Soft, a technical and professional services company specializing in customer contact solutions.

CT Soft focuses on enhancing contact management for enterprises across their businesses. It addresses the critical business need for companies to quickly respond to changing market forces and customer demands through state-of-the-art technology solutions based on high professional standards.

"We have already developed strategic alliances with AVAYA, Intel, Altitude Software, Alpha Nova and BEA Systems," said Suhail Ali Zain-Eldeen, Managing Director of Al Yousuf IT Companies. "Our vision is to enable organizations to maximize the potential of efficient contact management, which will in turn lead to more satisfying relationships and higher profitability within organizations."

Designed to help organizations achieve higher degrees of efficiency whilst safeguarding and maximizing their investment, CT Soft's consulting service includes business need analysis, evaluation of current technologies and vendors and technology GAP analysis. CT Soft also offers a professional project management service including design and development of a full end-to-end solution, systems integration, installation and commissioning, software support and training.

CT Soft's unique development expertise teams rich experience with domain knowledge, helping organizations achieve an edge on their competition and enabling them to source, service and retain customers.

Already employed by more than 18 companies across the region, CT Soft follows international benchmarks in the area of process improvement and quality and ensures all projects are subjected to their own exacting internal standards, guaranteeing customer satisfaction in every instance.
Suhail Ali Zain-Eldeen, Managing Director of Al Yousuf IT Companies. 
Suhail Ali Zain-Eldeen, Managing Director of Al Yousuf IT Companies.
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