PeopleSoft expands Enterprise Service Automation offering in the Middle East

Proposal Management enables professional services organizations to accurately estimate and prioritize proposals for services work. Program Management and ESA Portal, part of PeopleSoft ESA for IT, provides IT organizations with new project management and information delivery capabilities to monitor project performance and enable IT governance.

PeopleSoft ESA for IT is the industry's most comprehensive solution for IT governance. Pressure to reduce costs has forced Chief Information Officers (CIOs) and IT organizations to implement new IT governance programs that improve return on investment, and enhance IT service delivery. In addition, this pressure requires CIOs to measure and communicate to executives and shareholders the value that IT brings to the entire organization. PeopleSoft ESA for IT addresses these issues with an integrated solution that combines IT best practices with PeopleSoft's transactional systems, analytic applications, and roles-based portals.

"Demand has risen in the Middle East for an unified solution to improve IT management. Using an integrated solution will give CIOs in the region a single information source on IT projects and resources that they need. This means CIO's can focus on their most attractive IT investments, deploy IT resources appropriately, and respond quickly to changing business needs," said Tim Caulkett, regional director, Middle East, PeopleSoft.

"By expanding its PeopleSoft ESA for IT suite, PeopleSoft is leading the way in helping organizations address increased pressures to improve IT governance."

The new modules within PeopleSoft Enterprise Service Automation 8.8 include:

• PeopleSoft Enterprise Program Management provides project management capabilities across multiple projects by connecting the entire business process, from selecting strategic projects to managing resources, tracking costs, and analyzing results.
• PeopleSoft ESA Portal leverages PeopleSoft's industry-leading Enterprise Portal technology to deliver a consolidated, real-time view of project activity and data analysis. ESA Portal will provide managers with greater visibility and control over project performance and execution, enabling them to identify and address potential problems early in the project lifecycle.
• PeopleSoft Enterprise Proposal Management allows managers to accurately estimate and prioritize proposals for services work, including costs, scope, timeline and profitability of the proposed project.

"PeopleSoft's industry-leading Enterprise Service Automation solutions will help companies in the Middle East improve IT governance and increase the productivity and effectiveness of their IT organizations. With the addition of these new solutions, CIOs now have the tools they need to implement an IT governance process that aligns IT activities with the business and delivers measurable value to the organization," concluded Caulkett.