Tokio Marine Insurance selects PREMIA from ICICI Infotech

Tokio Marine started its Dubai operations in 1978, appointing Al-Futtaim (Private) Limited, as their UAE agent. PREMIA a completely Internet-enabled enterprise insurance management system will offer Tokio Marine seamless integration across all major heads of insurance activity, allowing for faster interaction, greater convenience of transaction processing and ease of information access.

PREMIA's integrated insurance management capabilities ensure real-time data extraction, reporting and analysis for Tokio Marine's management and employees. Advanced information entry and retrieval capabilities, increase the company's ability to handle more information, more volumes of business and hence achieve higher levels of customer satisfaction, gaining an edge over competition. The PREMIA implementation will commence in March at Tokio Marine's office.

"We felt that PREMIA met our criteria for an enterprise management solution, which will play a key role in giving us the solid foundation to meet our business objectives including aggressive growth plans for UAE, said Mr. Takuya Okui, General Manager for Tokio Marine's Dubai operations. "By implementing PREMIA and integrating our business processes on one internet-enabled platform, Tokio

Marine management will have the benefit of complete transparency to claims filed and claims outstanding, resulting in better performance and faster response time to customer queries. Also, reconciliation of insurance and accounts will be easier and instantaneous."

"PREMIA will stop the endless wait for information. Tokio Marine management and employees will enjoy the rewards of reliability, speed and availability of information online, in terms of servicing customers and maintaining a better grip on cash-flow," said Kalpesh Desai, Executive Vice President & Operating Head, ICICI Infotech Ltd (Middle East and Africa).
PREMIA supports underwriting, claims and re-insurance and is backed by comprehensive financial accounting, reporting and analysis. It is a bilingual, multi-currency and multi-company solution, designed for the global insurance market (both tariff and non-tariff). PREMIA caters to multiple classes of business; General Accident, Fire, Motor, Engineering, Marine Cargo and Hull and Aviation much more.

PREMIA is now deployed in over 12 countries including the Middle East, Africa, India, South East Asia and United States. PREMIA caters to the General, Life and Medical Insurance industry needs and covers both commercial and personal lines of business.