At a gala ceremony held under the patronage of His Highness Sheikh Hamdan bin Rashid Al Maktoum, Deputy Ruler of Dubai and UAE Minister of Finance and Industry, Corporate Publishing International (CPI), publisher of Banker Middle East, a leading regional B2B financial publication, presented the awards to leading financial institutions around the GCC.
His Excellency Dr Mohammed Khalfan Bin Kharbash, UAE Minister of State for Finance and Industry, was Guest of Honour and made a keynote speech.
Focused on the GCC region, the award recognises the Bank's dedication to continuous improvement in the way it serves its customers.
The award was received for the bank's "Electronic Branch Banking System" or "eBBS", a comprehensive web-based core banking software solution, which has revolutionised customer convenience and increased staff efficiency ten-fold, since its launch in 2002.
David Edwards, Regional General Manager for Standard Chartered Bank Middle East and South Asia, praised the IT team: "Standard Chartered Bank focuses on ensuring we are always attentive and responsive to customer requirements. Our eBBS technology platform is home grown here in the Middle East, and we are proud it now sets the standard in the region, and for the Bank, globally."
Leading the way in technology, the proprietary, state-of-the-art "eBBS" core banking system was developed in the UAE. The system has since been rolled out across the Bank's operations in the Middle East and Pakistan, and is on schedule for global implementation.
The flexibility of the eBBS Internet banking system provides the Bank with an unparalleled ability to tailor products for customers.
Accepting the award on behalf of the Bank, V. Chandrasekar, Regional Head of Information Technology and Systems, Middle East and South Asia said: "Standard Chartered Bank continues to set new benchmarks in both customer service and technological innovation. This is one of the most flexible, secure, scalable, multi-platform, core banking software packages in the market today. We are changing the way people in the UAE do their banking forever."
The transition to eBBS allowed Standard Chartered Bank to launch one of the most functional and user-friendly Internet banking sites available today, giving customers the flexibility to carry out a majority of banking transactions around the clock.
"This is part of our commitment to providing the highest possible levels of customer service, together with state of the art technology," said Ray Ferguson, Chief Executive Officer, Standard Chartered Bank, UAE. "Privacy and security were front of mind when our team developed this site, but we have also ensured the site is user friendly, easy to use, and highly accessible."
The cutting edge web site allows users to view their entire relationship with the bank, transfer funds, make payments, view credit card details, view investment portfolios and apply for banking products.
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Standard Chartered Middle East recognised for leading technology
- United Arab Emirates: Sunday, March 07 - 2004 at 13:57
- PRESS RELEASE
Standard Chartered Bank has won the Banker Middle East Banking Award 2004 for Best use of IT for a Multi-Channel Strategy.
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About eBBSeBBS was developed using IBM's Java 2 Enterprise Edition (J2EE) framework. The eBBS core banking system uses the Java 2 architecture for both front and back end functionality.
The system is networked on Internet Protocol (IP), uses tools like Java Server Pages (JSP) for enquiry and is built on industry standard Relational Data Bases (RDBMS).
Web-based encryption and authentication techniques are used to provide security. Crystal Enterprise Reports are used for report generation and distribution. The client interface runs on a standard browser; features which makes eBBS one of the most flexible, secure, scalable, multi-platform core banking software packages in the market today, according to V. Chandrasekar, Regional Head of Information Technology and Systems, Middle East and South Africa, SCB.
About Standard Chartered
Standard Chartered - leading the way in Asia, Africa and the Middle East
Standard Chartered employs 30,000 people in over 500 locations in more than 50 countries in the Asia Pacific Region, South Asia, the Middle East, Africa, the United Kingdom and the Americas. It is one of the world's most international banks, with a management team comprising 70 nationalities.
Standard Chartered is listed on both the London Stock Exchange and the Stock Exchange of Hong Kong and is in the top 25 FTSE-100 companies, by market capitalisation.
It serves both Consumer and Wholesale Banking customers. Consumer Banking provides credit cards, personal loans, mortgages, deposit taking and wealth management services to individuals and small to medium sized enterprises. Wholesale Banking provides corporate and institutional clients with services in trade finance, cash management, lending, securities services, foreign exchange, debt capital markets and corporate finance.
Standard Chartered is well-established in growth markets and aims to be the right partner for its customers. The Bank combines deep local knowledge with global capability.
The Bank is trusted across its network for its standard of governance and its commitment to making a difference in the communities in which it operates.
Standard Chartered in the Middle East and South Asia
One of the leading international banks in the region, Standard Chartered has a branch network of 76 branches in 12 countries. The UAE is one of the Bank's major markets, and Standard Chartered has a commanding share of the market in its chosen market segments. Overall, the Middle East and South Asia region contributed over 11% of the Group's revenues and more than 23% of the Group's trading profits in 2002, clearly demonstrating the Bank's strong network and expertise in the region.
For further information please contact:
Cindy Tang, Regional Head of Corporate Affairs, MESA
+971 4 50 70 475
Aida Hamza, Head of Corporate Affairs, UAE
+971 4 50 70 666
Posted by Christine H. Andersen, Assistant News EditorSunday, March 07 - 2004 at 13:57 UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of AME Info FZ LLC / Emap Limited.
This article was updated on Tue Mar 09 2004.
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