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Al Jaber Optical Centre wins award for excellence in customer service
- United Arab Emirates: Wednesday, March 24 - 2004 at 12:04
- PRESS RELEASE
Al Jaber Optical Centre, one of the leading retail optical companies in UAE, has won the award for excellence in customer service in the recent Go For Excellence Awards organized by Sahara Centre management.
Al Jaber Optical Centre has been recognized for their excellence in customer service through the scoring done by the committee based on its training programs & initiatives and reports from customers and Sahara Centre customer service team. The award becomes the second for Al Jaber Optical Centre. The first one was awarded by City Centre management which earned them the same prestige for the same category three years ago.
Saleh Al Shawa, General Manager of Al Jaber Optical Centre, said: "We are so proud to have received the award after such hard work, it marks our group's increased efforts and initiatives." The Managing Director, Mr. Ahmed Jaber, commented: "This really is a fitting and well-deserved achievement for a tremendously dedicated group of staff." "This recognition from our customers and partners validates the high emphasis that Al Jaber Optical Centre places on customer service, quality, and value. We are deeply honoured to be a recipient of this award and we will continue to strive harder for better quality of service to our customers," added Mr. Jaber.
The Go For Excellence Awards is the retail excellence program of Sahara Centre. The awards program has been created to pay tribute to Sahara Centre's finest retailers and also to recognize those tenants who excel in terms of innovation, creativity, business acumen and dedication to customer service. There are five categories of awards in the Go For Excellence Awards program: Outstanding Retailer of the Year, Excellence in Marketing, Excellence in Customer Service, Excellence in Visual Merchandising and Excellence in Cooperative Marketing.
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Al Jaber group of companies was established in 1958 when its chairman, Abdullah Al Jaber Belshalat, set up his first retail shop in Deira. Proudly 100 percent locally owned, the group has established various business interests throughout the UAE and has developed 3 big divisions.Al Jaber Optical Centre, the third division of Al Jaber group of companies, presently operates 16 optical centres in prime locations all over the UAE, including Dubai Media City. The optical centre has an extensive collection of international brands of vision care products, sunglasses and optical frames to suit every taste, lifestyle and budget. Among its other well known brands are Mont Blanc, Ray-Ban, Christian Dior, Gucci, Dolce & Gabbana, Hugo Boss, Giorgio Armani, Cartier, Chanel, Vogue, Oakley, Nike, Carrera, Oxydo, Burberry and Luxottica. Offering the fastest turnaround in the country, the centre also takes contact lenses orders over the phone and delivers within the UAE.
Over the past 15 years, Al Jaber Optical Centre has not just been associated with high quality products, but also of service. Eye examination is part of its service. Quality and exemplary service is achieved through updating of instruments to keep up with the latest technology, and employing only optometrists with international experience.
Al Jaber Optical Centre markets some of the lightest frames in the world, such as Air/Rim/Strip Titanium/Spirit. The centre has recently introduced for the first time in the Middle East "ChromaGen", a special type of contact lens for colour-blind and dyslexic people.
For further information please contact:
Al Jaber Optical Centre Office
Tel: +971 4 2667700
Fax:+971 4 2972913
The Idea Agency - PR Dept.
Tel: +971 4 3434424
Fax: +971 4 3434305
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