Bank of Bahrain and Kuwait introduces the 'Dot'

Simply put, Dot is the bank's new portal which offers customers a human face to eBanking technology.

Speaking at the press conference held on May 4th, 2004, Mr. Abdul Wahid Janahi, Assistant General Manager of the bank's Electronic Banking Division, announced the introduction of Dot, as being a very dynamic upgrade to BBK's old webpage. The intrigue of using the name 'Dot' to represent an entire eBanking Portal was clarified with an explanation of the bank's strategy towards breaking down the complexities of eBanking in order to ensure that customers overcome any fears associated with banking online. "Dot represents the fact that BBK's portal is simple, friendly, and above all human."

With this concept, banking online becomes much more accessibleand user-friendly. Dot remains conveniently situated at www.bbkonline.com, a location which has always been a window into BBK. However, today, customers can enjoy a more comprehensive list of online services. For example, one of the friendliest additions is the personalized 'My BBK' section which allows for discussion groups and forums, and the creation of online communities where pictures, links, and downloads can be posted. This is in addition to a host of provisions set up by BBK such as eCards, movie listings, prayer times, and others. My BBK section is available to both BBK customers and non-BBK customers.

From a financial perspective, the bank provides up to date news on regional and global indices. Furthermore, the portal's eBank section allows BBK account holders to check their account balances, pay their telephone, electricity, credit card bills, transfer money, and much more. True to the strengths of the initial website, BBK has maintained its other online features such as SMS Banking and enterActive loans, an online loan application.

Mr. Janahi went on to say, "Bank of Bahrain and Kuwait is dedicated to providing innovative and technology-driven banking services to all its customers. Technology is, and has always been, an integral part of the Bank's overall vision. We believe that investment in new technologies will add lasting value to the overall customer experiences. We have been long known for harnessing technology that provides convenience, prudent cost management, and most importantly, excellence in customer service," he concluded.

With BBK's newly developed Portal, banking online is bound to become a more interesting experience, as advanced technological capabilities are equaled with an inviting, user-friendly environment.