Al-Futtaim Technologies builds further partnership with Alcatel and Microsoft

Adding to their already extensive product portfolio, Al Futtaim Technologies will now have included Alcatel's OmniTouch Unified Communications and Microsoft's Customer Relationship Management Solutions. The addition of these products further strengthens and enhances Al Futtaim Technologies' established partnership with Alcatel and Microsoft.

Vishesh Bhatia, Group Director-Electronics, Al Futtaim Group, said: "Our long term strategy is to become the preferred solutions provider to any business here in the UAE. Al Futtaim is an established brand in this region instilling a sense of trust and guaranteed ability of product and service offering. Combined with the strength of the Alcatel and Microsoft brands, these new solutions should be well accepted by the business community. The product is entirely scaleable enabling solutions across a wide spectrum of user organisations."

The Alcatel OmniTouch Unified Communication is a set of powerful server-based software applications designed to optimise business communications. This software solution enables communication tools and applications to work together seamlessly. This improves human interactions and increases productivity by allowing employees to access information and business tools using any device regardless of the location.

Microsoft's CRM programme provides customer relationship management solutions that also meet specific business needs, helping to build more profitable relationships - it is a flexible and integrated solution that empowers the business to make informed decisions, increase sales success rates and provide superior customer service.

R. Muralidharan, General Manager, Al Futtaim Technologies said: "We have chosen to align ourselves with these particular solutions as we find they offer the best in a total communications package to our customers, enabling us to provide a bespoke package that will fit their business strategies perfectly".