Delegation from Algeria's Ministry of Justice visits Dubai eGovernment to study Dubai's experience

The Algerian officials were introduced to the state-of-the-art back-end systems that drive Dubai eGovernment and briefed on the goals and achievements realised so far. The visit was coordinated by the United Nations Development Programme (UNDP).

The delegation consisted of Bouzertini Jamel, Counsellor, Supreme Court; Mahiddine Rachid, Director Training, Ministry of Justice; Zouggar Mohamed, Attorney General, Batna Court and Sihadj-Mohand Arezki, Director of National Centre for Judicial Cases.

The delegation hailed the strides made by Dubai eGovernment and sought information on the infrastructure that have made Dubai ready for advanced online services. The visiting officials showed keen interest in the state-of-the-art systems adopted by Dubai eGovernment to emerge as the region's premier eGovernment initiative.

Briefing the delegation, Mahmood Al Bastaki, Business Process Re-engineering Consultant, Dubai eGovernment, said: "Dubai eGovernment was driven by the vision of H.H. General Sheikh Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Defence Minister of the UAE, with a mandate to ease the lives of the people by eliminating bureaucratic delays and red-tape through the use of electronic channels."

"In three years, more than 1,100 services are being provided online by Dubai eGovernment," said Al Bastaki. "We have been able to turn our vision into reality through planning and adoption of advance IT systems that have allowed the various government departments to offer services to the public through the integrated eGovernment portal www.dubai.ae."

Al Bastaki explained to the delegation the various stages Dubai eGovernment went through before reaching the interactive stage, and was now into the ultimate transactional stage. He also explained initiatives like ePay, e4all, eEmployee, eLearning, mDubai and AskDubai, that have contributed to making Dubai eGovernment such a resounding success.

"We are always willing to share our expertise and experiences with other countries, especially fellow Arab states, to enable them to aspire for higher levels of e-governance. We are therefore delighted to welcome and host the delegation from Algeria's Ministry of Justice and would like to extend all help and cooperation in future."