Sudanese delegation visits Dubai eGovernment to get first-hand knowledge of IT systems and eServices

The Sudanese delegation was headed by Tag Elsir Karam Allah, Assistant Manager, Decrees Centre, and Salah Hassan Mohamed, General Manager of Decrees Department, Sudan. The visit was facilitated by the Consulate General of Sudan in Dubai.

Briefing the delegation, Mahmood Al Bastaki, Business Process Re-engineering Consultant, Dubai eGovernment, said: "We are delighted to share our experiences with other countries because we believe that a strong e-government is a pillar of modern development. For Dubai eGovernment, it has been a challenging experience as we were the first in the region to adopt best of breed technology to drive this initiative of delivering the bulk of public services through online channels. Today, more than 1,100 services are being provided online by Dubai eGovernment. We are sure Sudan will be able to draw valuable benefits from our experience."

Al Bastaki briefed the delegation on the various stages Dubai eGovernment passed through and also explained major initiatives like epay, e4all, eEmployee, eLearn, mDubai and AskDubai, that have accelerated Dubai eGovernment's progress towards the final stage of e-governance.

Dubai eGovernment arranged for the delegation to visit the offices of Dubai Municipality, Dubai Police, Dubai Port Customs and Free Zone Corporation and Dubai Naturalisation and Residency Department, four key departments that are integrated with the Dubai eGovernment portal for delivery of online services.

The Sudanese officials hailed the high standards attained by Dubai eGovernment and showed keen interest in Dubai eGovernment portal and the state-of-the-art systems adopted by Dubai eGovernment to emerge as the region's premier e-government initiative. They expressed confidence that the learning experience will enable them to enrich the evolving e-government project in Sudan.