Designed specially for the upcoming imaging and printing solutions range of Samsung products, the training program was attended by 19 distributors from across the Middle East, Tunis, South Africa, Algeria and Turkey. The training aimed at equipping the participants with different skill sets and levels of knowledge with regard to Samsung's state-of-the-art imaging and printing solutions.
Instructors from Samsung provided participants with an in depth know-how of critical components within the company's printing and imaging product segments. Trainers covered all types of Samsung products in this segment and also detailed practical training like service procedures and major precautions adopted during product servicing.
"Samsung conducts channel training programs at regular intervals as part of its mission to offer unmatched support-services to our consumers in the Middle East & Africa", said Mr. Y. Y. Shin, General Manager of Samsung's Gulf Customer Satisfaction Headquarters. "The main objective behind the training session was to ensure that Samsung service centres across the region are well equipped to offer best services to customers for all our products."
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Samsung trains service partners
- United Arab Emirates: Tuesday, June 22 - 2004 at 14:52
- PRESS RELEASE
Samsung, the regional and global leader in digital convergence technology, today hosted a three-day training program for its service partners in the UAE.
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Samsung Electronics - Middle EastSamsung Middle East and Africa (MEA) is headquartered in Dubai. In line with its global vision of 'Digital Convergence,' the company markets its digital devices portfolio through four product divisions: Handheld products (HHP), Information Technology (IT), Home Appliances (HA) and Audio-Visual (AV). Through a network of over 40 distributors, Samsung MEA looks after the distribution of its digital devices across the Middle East and Africa. With revenues of $1.5 billion in 2002, the company has also invested in a service subsidiary, located in the Jebel Ali Free Trade Zone in Dubai. The 2100sq.mts service facility recently completed seven years and is among the largest within the GCC countries.
For further information, please contact:
Prem Ramchandran/ Dhanraj Walvekar
ASDA'A Public Relations, Exclusive Affiliate of Edelman PR Worldwide in Middle East and North Africa,
Dubai, UAE, Tel: +971-4-3344550, Fax: +971-4-3344556
Posted by Anne-Birte Stensgaard, Senior News EditorTuesday, June 22 - 2004 at 14:52 UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of AME Info FZ LLC / Emap Limited.
This article was updated on Thu Jan 06 2005.
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