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Thursday, November 12 - 2009

ICICI Infotech to strengthen presence in Kingdom of Saudi Arabia with Al Faisaliah

ICICI Infotech (MEA), a global leader in providing business management solutions announced today that it has appointed Al Faisaliah Business & Technology Services (FBTC) - subsidiary of Al Faisaliah Group - as their Value Added Reseller for the Kingdom of Saudi Arabia.

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This comes in line with ICICI Infotech's plans for strengthening their presence in the region and working closely with experienced partners to promote the company's leading enterprise business management solutions to businesses in the country. FBTC will be the value added reseller for ORION and CrossRoads.

ICICI Infotech is in the process of establishing strategic partnerships to offer critical value-added service to its customers around the region and found an ideal partner in FBTC for the Kingdom of Saudi Arabia. FBTC will have the rights to sell and implement both ORION and CrossRoads in the country.

ORION has been proven to meet the demands of today's Middle East enterprises by offering the capability to meet their requirements today and scale directly to their needs and budget, supporting full e-business capabilities in the future. Orion has an installed base in more than 38 countries, making it a truly international ERP solution. Crossroads from ICICI Infotech is a premier online interactive Enterprise Relationship Management (ERM) solution that offers a framework for seamless business transaction and communication between the enterprise's vendors, customers, business partners and employees.

"ICICI Infotech enterprise business management solutions fit perfectly with our strategy of providing enterprises in the country with the necessary tools to better manage their business and enhance their customer service efficiency whilst reducing their own operational costs. These are two critical factors to achieve success in an increasingly competitive environment," said Khalid Al Shamlan - General Manager, FBTC.

"ICICI Infotech has recognised from the outset that dedicated and experienced resellers provide the company with a key competitive advantage. Hence, in line with our objectives to better serve the needs a fast growing ERP customer base in the Kingdom of Saudi Arabia, our choice of a reliable and experienced partner for this market, was an easy one. FBTC have the expertise and the ability to provide full and integrated solutions to different business sectors," said Hari Padmanabhan - Executive Director & President, ICICI Infotech Ltd. "FBTC are renowned in the Kingdom for their quality of service and reliability."

Continuing on the product and customer base created since 1989 by Insyst Technologies which it acquired in 2001, ICICI Infotech MEA has consolidated its position as a global developer and provider of Enterprise solutions. ICICI Infotech enterprise business solutions are directly aimed at medium to large sized companies both regionally and internationally. They represent customized solutions utilizing in-house expertise and experience gained from working in several diverse markets internationally and across a broad range of industry segments including distribution, retail, construction, automobile industry, insurance, process manufacturing and energy. ICICI Infotech's enterprise business solutions have been proven to increase a businesses' efficiency and in turn its profitability by 3-4% year on year.

This year, ICICI Infotech has experienced 40% growth in comparison to last year and projects a higher rate of growth in the coming year.
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Notes and media contacts

About Al Faisliah
Al Faisaliah Group (AFG) is a diversified enterprise operating across the Middle East. Through dedicated subsidiaries and in partnership with leading international companies, AFG holds a dominant position in several key regional prime growth sectors. http://www.alfaisaliah.com/

About ICICI Infotech
ICICI Infotech is a global leader in providing Enterprise Solutions encompassing ERP II applications, end-to-end business solutions for Insurance companies as well as niche banking and IT security solutions, across 38 countries. The company is promoted by the NYSE-listed ICICI Bank, which has an asset-base of $25 billion.

For almost two decades now, ICICI Infotech has been servicing the Middle East and Africa region with a strong presence in the GCC countries, Sudan, East Africa, Nigeria, Ghana, Mauritius, Southern Africa, the CIS and the Mediterranean countries. Based at Dubai Internet City, ICICI Infotech (Middle East & Africa) has an estimated 200 full-time sales and experienced implementation consultants operating, directly or through partners, across the Middle East & Africa region.

ORION, ICICI Infotech's leading ERP II solution, has over 1600 loyal customers across Manufacturing, Distribution, Retail and Contracting industries around the world. CrossRoads, the online interactive Enterprise Relationship Management (ERM) solution, enables collaboration between vendors, customers, partners and employees. PREMIA, the integrated solution for insurance companies is the market leader with over 50% of the premium written in the GCC, written using it. PREMIA is now installed across 19 countries worldwide. The company's offerings for banks include solutions for Treasury Management, Asset-Liability Management, Factoring, Retail Lending and Risk Management.

Some of ICICI Infotech's prominent customers in this region include GlaxoSmithKline, Arab Beverages (Caprisonne), STALCO, Ali & Sons Group, Cellucom, Panasonic, Pioneer, Asmak, Intercare, Clarendon Parker, Al Fozan, American Insurance Group (AIG), Emirates Insurance, Emirates Bank and RAKBank. ICICI Infotech was ranked among the top 3 enterprise application solutions (EAS) vendors in the UAE in 2002 by market research firm IDC.

ICICI Infotech contact:

Mr Ranjit Rajan, Marketing Manager, ICICI Infotech MEA LTD.
Tel: +9714 3914900
Fax: +9714 3918773
Address: P.O Box 9109, Dubai, UAE

Media Contact:

Ms Sawsan Ghanem, PR Consultant, Active PR
Tel: +9714-3900228
Fax: +9714-3904656
Address: P.O. Box 502152, Dubai, UAE

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