Global software vendor invests in training Lebanese partners

Technical teams from SETS, a new ACCPAC partner in Lebanon, RCI, an existing partner, and from Transcontinental Corporation, a Saudi based partner are set to acquire the expertise needed for successful customization, installation and support of ACCPAC's new products. "We see our investment in our partnerships in Lebanon today as a must especially when the country is working to overcome its recession," commented Marc Van der Ven, regional manager of ACCPAC. "It is during these times that businesses need to look for opportunities to increase their efficiency, cut their cost and leverage technology in the work place to sustain profitability and plan for expansions."

ACCPAC's regional strategy, kicked off in February 2001, focuses on building a strong channel of partners across the region and on bringing software technologies that speed up the gradual migration of the small to medium businesses from manual processes and outdated systems to strong business management solutions. Van der Ven explains:" Our software helps the successful migration to software-automated operations with minimum disruptions, maximum support and optimum return on investments." He continues: "Because of the country's entrepreneurial nature and the dominance of the small to medium businesses in the market, we believe that we bring the greatest value to Lebanon by having partners on the ground to support current and future ACCPAC users." SETS is a new ACCPAC partner in Lebanon and RCI has been supporting ACCPAC users for the last five years.

"The beauty in ACCPAC is that its range of products fit any business size and budget today and capitalizes on businesses investments by easy and cost efficient upgrades to more complex systems as businesses grow," said Nejib Abou Habib, marketing manager for SETS , a solution integrator and hardware distributor in Lebanon. "This is what businesses in Lebanon need to stay in business, overcome the tough times and plan for growth."

" ACCPAC is designed to allow us, as system integrators, to customize the software based on each businesses' needs and therefore customize solutions to various vertical markets rather than building systems from scratch. It is a world-proven technology that opened up vertical markets for our businesses and enhanced our revenue stream. Training on the new version allows us to continue building ACCPAC's market in Lebanon and support its customers," commented Aida Maalouf from RCI.

"Partners' support is a global ACCPAC strategy that we bring with us to the Middle East and Lebanon aimed at ensuring continuous customer satisfaction with our solutions portfolio. With our partners' strong presence in the market, their good reputation and their technical capabilities, we believe that ACCPAC customers are and will continue to be in the best hands," concluded Van der Ven.

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