How technology is reshaping human resources (HR) in the Middle East (page 4 of 4)

The fact that most of the region's states have large budgets to dedicate to these initiatives has certainly played no small part in that awareness. One is entitled, however, to wonder to what an extent governments
in the region are trying to solve key HR problems by throwing money and technology at
them.

FROM ACQUISITION TO IMPLEMENTATION: THE BIG CHALLENGES FOR THE MIDDLE EAST
No matter what the approach and rationale are, the Middle East could soon find itself awash in IT with the attendant "shelfware" syndrome: organizations acquiring millions of dollars' worth of software but being unable to use it for lack of motivation, employee understanding or project skills. As the basic HR infrastructure is consolidating, energy and focus are moving to a different mode: eliminating the last remnants of the legacy systems and making sure that what has been implemented not only actually works but delivers what it promised.

This is easier done with payroll and administrative HR where the quantitative aspects predominate and where functional experience is less of an issue. For recruitment, training, online learning and other aspects of strategic HR where benefits assessment is as
much art as science and the area itself is relatively new, the jury is still out.

Only by confronting these issues head on, instead of sweeping them under the rug, will Middle East countries be able to show that their huge investment in HR technology has been a wise use of their financial resources that clearly supports the economic and social developments of the region.