Dubai Islamic Bank wins J. P. Morgan Chase Quality Recognition Award

Butti Al Falasi, Chief Executive Officer of the bank, said: "DIB always strives to improve the quality of its services. We have invested a great deal of effort to achieve our current level of services and we are grateful for this international recognition. Being honoured with the J. P. Morgan award reflects the success of DIB's strategy as it pursues its goal to become the regional leader in delivering Shari'a-compliant top-quality products and services to our customers.

"JPMorgan Chase is one of the leading international institutions and it has recognised the quality of DIB's services, which in itself is a reward for the efforts of our employees. They have ensured that the bank has excelled in its system of fund transfers and met all the requirements to satisfy the most demanding international standards."

The employee's efforts have been central to the drive towards greater efficiency and the provision of innovative top quality services and products for retail and corporate customers. Chris Meritzis, JPMorgan Chase's Senior Country Officer and Treasury Service Area Manager for Middle East, Africa, Central Europe, Greece and Cyprus, said: "Less than 1 per cent of our total funds transfer client base received awards. DIB is among the 300 global high quality organisations that form an elite group that meet the operating challenges of today."

The award is recognition for the quality DIB's operation and confirmation of the high standards and excellence that has long been a characteristic of the organisation, its management and staff. For the past seven years, JPMorgan Chase has awarded Service Excellence Recognition Awards to those institutional and corporate clients who achieved a specific level of operating excellence. Mr Meritzis said: "It is our objective to recognise the best-in-class operations and keep the criteria high."