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Dubai eGovernment signs partnership with UAE Ministry of Agriculture and Fisheries to help re-engineering ministry's services

  • United Arab Emirates: Sunday, August 08 - 2004 at 10:05
  • PRESS RELEASE

Dubai eGovernment and the UAE Ministry of Agriculture and Fisheries (MAF) have signed a Memorandum of Understanding (MoU) aimed at the re-engineering of MAF's services using cutting edge technology and business process re-engineering expertise of Dubai eGovernment.

Dubai eGovernment will cooperate with MAF in supervising the business process re-engineering activity of the Ministry. Dubai eGovernment will evaluate the business processes of MAF and examine the scope of integrating the tools of information technology to fundamentally reshape the workflows and processes within the ministry.

"The Ministry of Agriculture and Fisheries undertakes a host of activities aimed at ensuring sustainable agricultural development. The nature of our work needs the constant application of new technologies and processes to ensure our effectiveness," said Abdullah Ahmed bin Abdulaziz, Acting Undersecretary, Ministry of Agriculture and Fisheries. "Re-engineering our services is crucial and we have chosen Dubai eGovernment as our partners because of the expertise they have demonstrated in executing re-engineering processes."

"The MoU reflects the advances Dubai eGovernment has made in providing consultancy services to various organisations and government departments on business process re-engineering with the goal of promoting competitiveness and efficiency by using information technology as a key driver," said Mahmoud Al Bastaki, Business Process Re-engineering Consultant, Dubai eGovernment. "We are confident that together with MAF, we will be able to identify the needs of the ministry by applying the key lessons we learned in re-engineering".

Under the terms of the MoU, the Ministry will set up an exclusive taskforce to oversee the development, supervision and execution of the re-engineering project as well as provide documentation support. Working closely with the taskforce, the team of re-engineering specialists from Dubai eGovernment will critically analyse the vulnerabilities and limitations of MAF's business processes and come up with a master plan to redesign its existing business processes.

Further, the Dubai eGovernment team will take the lead in scouting for the competent IT solutions vendor with best of breed technologies and an impeccable track record to implement the re-engineering project. They will also ensure that all the technologies and processes used in the re-engineering adhere to global standards.
Mahmoud Al Bastaki, Business Process Re-engineering Consultant, Dubai eGovernment. 
Mahmoud Al Bastaki, Business Process Re-engineering Consultant, Dubai eGovernment.
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About Dubai eGovernment
Dubai eGovernment is a pioneering initiative in the region to provide online services across the spectrum of corporate and community life in the emirate. It also has a vision to integrate individually automated government departments under the single umbrella of the eGovernment initiative, thus empowering employees across lines of businesses and levels of government, besides facilitating the lives of citizens and customers of the government. Dubai has taken a lead in the region in deploying eGovernment applications and is among the first few governments in the world to provide such integrated services to its citizens. The eGovernment portal is a single contact point masking the complexity of the bureaucratic procedures, and guiding access to all services in the easiest possible way. In addition, the eGovernment initiative seeks to improve and enhance procedures by maximizing the benefit from technology, so that users from all walks of life will be able to utilize the portal for their specific needs with considerable ease.

For further information, please contact:
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P.O.Box 23345, Dubai UAE
Tel: 00 971 4 3988901,Fax: 00 971 4 3988941

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