Wataniya Telecom Algerie launches new national GSM network
- Kuwait: Saturday, August 28 - 2004 at 11:09
- PRESS RELEASE
Wataniya Telecom Algerie has launched Nedjma, the country's new national GSM network, equipped with advanced capabilities including national-class network support for high speed mobile Internet access based on the EDGE technology.
"We have built a world-class network in Algeria that will open access to a wide range of new ways for people to work and play, supporting the development of Algeria's business community and helping to build its national technical capabilities," said Faysal Al Ayyar, Chairman of Wataniya Telecom.
Since being awarded the licence on December 2nd 2003, Wataniya Telecom Algerie has focused on developing a world- class network. The capacity to effectively develop operations is based upon experience in providing relevant mobile services, the speed with which an operator can roll out its coverage and the competitive pricing of its services.
Al Ayyar continued : « None of this would be possible - here in Algeria - without the dedication and commitment of more than 700 employees - most of them Algerians - who have been working diligently in their respective areas of this operation for the days, weeks and months leading up to this occasion. It's because of this tireless commitment, that today we are poised to offer Algerians a wide array of services at launch. In addition to providing essential mobile telephony services through our shops in Algiers, Constantine, and Oran, our state-of-the-art, feature-rich network is equipped to offer services such as GPRS, EDGE, MMS, WAP and Roaming. »
As Nedjma continues the deployment and move toward full network optimisation throughout the country, these products and services will become available through more extensive distribution channels.
Wataniya Telecom today serves over 1.5 million customers through its networks across the Middle East and North Africa, in Kuwait, Iraq and Tunisia, and now Algeria. And by the end of 2005, Nedjma is expected to cover 48 states in Algeria. « With an initial investment of US$421 million, we are committed to offering the best GSM services in Algeria, and to becoming the network of choice for the Algerian people, » Al Ayyar ended.
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Nedjma Offers:
Nedjma is offering an innovative and competitive pricing strategy that bills users on a per second basis after the first minute of talking time.
With La Carte Nedjma, the user is given a choice of the best prices in the market: 15 Algerian Dinar/minute (with/including TTC fees). Prices go as low as 7.5 Algerian Dinar/minute (with/including TTC fees) by virtue of the free additional balance.
Nedjma proposes a wide variety of offers to all users who want to make use of its services such as: La Carte, Le Forfait, Le Forfait Partage, Le Fortfait Entreprise. These innovative offers allow Nedjma customers to enjoy unparalleled privileges. Thanks to the unprecedented prices available in the Algerian market; distance is irrelevant when making international calls. For instance, calling a landline in France will cost 15 Algerian Dinars (with/including TTC Fees).
Special Offers upon inauguration:
In order to get its clients acquainted with its new services, Nedjma offers:
- 100 color messages for each new client. This offer is valid till 31 December 2004.
- With Nedjma Net, downloading games, logos and tones is free of charge till 31 October 2004.
New Criteria for providing best customer service:
Through its customer service center, Nedjma provides the latest technologies that rely on internet protocol to trace calls.
Hello Nedjma 333 customer service provides a listening service around the clock, 7 days a week. This service is a direct and free-of-charge service to all Nedjma customers.
Nedjma offers are available at 1500 approved points of sale and shops. These are called Nedjma Spaces of which 7 will be available to users by the end of September (Four of them are currently ready, 3 in Algeria City, and one in Oran).
Nedjma Spaces combines both innovation and high quality in addition to providing a gateway to Nedjma offers and services. Among the locations of the Nedjma Spaces are a number of Internet Cafes.
The advantages of the offers and services of Nedjma are demonstrated through five new privileges in the market:
- Price per second after the first minute for local and external calls: the client pays on usage.
- Best market prices for calls in Algeria: 2900 Algerian Dinars (with/including TTC fees) for operating costs of La Carte and Le Forfait. For La Carte, Nedjma applies the lowest price per minute in the market. For Le Forfait, Nedjma applies a monthly subscription that offers a larger number of minutes against a lower price.
- Very low rates for external calls, not dependant on distance or timings. For instance, the rates for calls to France begin from 15 Algerian Dinars (with/including TTC fees). The rates for calls to Italy, Spain and Canada start from 20 Algerian Dinars (with/including TTC fees) per minute.
- Unified rate for calls within Algeria: to a mobile telephone or ordinary telephone, regardless of the direction and the timing.
- Direct and easy use of services for all clients: voice mail box and customer service 24/24 (operation and preview is free of charge), as well as MMS messages and Nedjma Net.
About Wataniya Telecom Algerie (Nedjma)
Wataniya Telecom Algerie is the new national GSM network operator in Algeria and is a subsidiary of Kuwait's Wataniya Telecom, the leading GSM operator in Kuwait and a key player in regional GSM markets. With a market capitalization exceeding US $2.5 billion, Wataniya Telecom has been a driving force in increasing the mobile communications market penetration in Kuwait to over 70 percent of the population. With over 810,000 subscribers in Kuwait, 700,000 in Tunisia and now over 220,000 subscribers in Iraq, Wataniya Telecom has built its success on a customer focused strategy built on the philosophy that everything the company does must bring it closer to its customer.
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